About Us – The German Village Group

We are a passionate team of entrepreneurs with big aspirations to grow our retail presence in Hahndorf through a unique selection of German-inspired stores. Proud of our German heritage, our mission is to ensure every visitor to Hahndorf enjoys a genuine taste of German culture.

What sets us apart is our philosophy: Education + Entertainment = Experience! A visit to our stores is more than shopping – it’s an immersive cultural experience.

The Role

We are looking to expand our intimate retail team with motivated individuals who are excited to learn and develop a wide range of skills across customer service, sales, and inventory management.

Key Details:

Minimum of 3 full days per week (ideally 4–5 days)

Weekend availability is essential (busiest trade periods)

Casual role with pathway to part-time or full-time employment

Shifts across both stores (The German Village Shop & The German Village Kandle Haus), located only 80m apart in Hahndorf’s main street

Weekday hours: 10am – 5pm | Weekend hours: 9:30am – 5:30pm

Public holiday and school holiday availability required

What You’ll Be Doing

Promotional Retail Tasks

Wearing traditional German folk costumes as uniforms

Educating visitors on the history, culture, and uses of our German products (Cuckoo Clocks, Christmas decorations, candle-making, and more)

Providing engaging and memorable experiences – you may even be asked for a photo by visitors!

General Retail Tasks

Customer service and sales transactions

Assisting with stock processing and inventory

Responding to customer enquiries (in-store and via email)

What We’re Looking For

Strong communication and customer service skills

Enthusiasm for creating memorable customer experiences

Initiative, reliability, and a positive attitude

Willingness to learn and embrace promotional retail

Application Requirements

Please include a cover letter with your application. Applications without a cover letter will not be considered.

Your cover letter must answer the following:

When are you available to start?

What days and times are you available?

What does your ideal work environment look like?

Give an example of a time you took initiative when it wasn’t expected of you.

What makes this role a good fit for you?

What challenges are you seeking in your next position?

What previous experience do you have that would benefit you at The German Village Shop Group?

✨ Join us in creating unforgettable experiences for Hahndorf visitors, while being part of a passionate and growing team.