Amenities Cleaning Supervisor

Permanent, Full Time

Lead a high performing team who provide customer excellence through outstanding service to the amenities across our city

Enjoy the benefits of a 7-day rotating roster with a nine-day fortnight, offering greater work/life integration

We are committed to supporting your career growth and development

Lead a supportive team dedicated to delivering exceptional service to the community.

LET’S EXPLORE THE JOB

Our Facilities Presentation team are excited to offer a newly created position for an Amenity Cleaning Supervisor. You will be responsible for leading a small, dedicated team in ensuring the city's amenities are clean, well-maintained, and safe for public use.

Your role will involve hands-on work alongside your team, ensuring the cleanliness of public facilities while maintaining high service standards. Your leadership will be key to delivering efficient services, fostering a positive, team-oriented work environment focused on exceeding community expectations.

If you’re ready to lead by example, bring a high level of service excellence, and contribute to the cleanliness and safety of our city’s public spaces, this is the perfect role for you!

Other key focus areas are:

Lead and supervise a small team and associated resources in the delivery of a broad range of tasks primarily associated with the cleaning of public toilets and amenities including but not limited to chemical cleaning of surfaces, hosing, toilet tissue replacement, minor graffiti removal and litter pick up.

Scheduling and monitoring of daily tasks associated with amenities cleaning, responding to customer requests, ordering and monitoring the use of team consumables and maintaining appropriate work records.

Support the Facilities Presentation Coordinator in efficient operation of the team, this includes appropriate quality standards of work are established, assisting in staff management and providing operations input into leave requests.

Operate small plant items in accordance with policies, procedures and legislative requirements and all practices align with WHS, quality and environmental controls.

Ensure a high level of customer service in all interactions with internal and external customers, promoting Council in a positive way.

Read the position statement and learn more about this exciting opportunity.

The position will require:

Weekend work as part of a 7-day roster

Travel and/or work across multiple LGA sites

LET’S HEAR ABOUT YOU

You have proven leadership and supervisory skills, and communicate effectively within a team setting, ensuring collaboration and productivity. You excel at managing tasks and operations within set timeframes, all while maintaining a strong commitment to delivering exceptional service and upholding safety, quality, and environmental standards. Thriving in a fast-paced environment, you can work independently and within a team, ensuring tasks are completed efficiently and to a high standard.

You will bring:

Proven leadership and supervisory skills with the ability to communicate effectively in a team environment.

Demonstrated ability to work unsupervised

Demonstrated ability to lead and supervise a team in carrying out works and meet required timeframes and standards.

Experience in the safe use of cleaning chemicals and small plants such as high-pressure cleaning equipment.

Practical understanding and application of safety, quality and environmental controls relevant to an amenities cleaning role.

LET’S REVEAL THE PERKS

Competitive salary from $74,503 to $86,583 a year plus industry-leading 12 per cent superannuation

Additional increment allowance applies

Annual Enterprise Agreement pay increases apply

Commencing salary set in line with skills and experience with annual reviews available to support movement through the salary range

38-hour working week with a nine-day fortnight

Weekly pay

We value your wellbeing and provide generous discounted gym memberships through our corporate fitness program starting from $8 week, connect with colleagues through our social club, wellbeing initiatives, and confidential support via our employee assistance program (EAP), annual flu vaccination program

Uniform, PPE and technology supplied

Enjoy working in the stunning outdoor surroundings across beautiful Lake Macquarie

Supportive, empowering, and collaborative work environment with close access to the coordinator and your team

Along with many other perks that come from choosing Lake Mac!

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET’S START

If this job sounds like you, we would love to hear from you! Send your application in by midnight, Sunday 7 September 2025

For enquiries related to the duties of the role, please contact Rohin Walandouw, Coordinator Facilities Presentation, 02 4921 0634 or via email [email protected].

For enquiries related to the application process or if you require an adjustment within the process, please contact Georgina Green, Talent Acquisition Advisor, on 02 4921 0495 or via email [email protected].

Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch - we're here for you!

To view the capability Framework – Role Profile relevant to this role, please click here.

To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.

Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.