About the Company

Our client is one of the leading suppliers in certain commercial equipment. Sitting on over 40 years of success, they are continuing to see an increase in demand and grow, and so are looking for a Customer Support and Administration whiz to join their operations.

About the Role

Working within a nationwide team of 9, this role will provide efficient and effective assistance when processing B2B orders in the system (Salesforce & Microsoft Dynamics 365 Business Central) and assisting to customer enquiries regarding their orders. This role is 50% phones based, 50% database management.

Duties

Some of your duties & responsibilities will include:

• Provide exceptional customer service when processing orders and dealing with customer enquiries
• Process customer orders via Salesforce and Business Central
• Ensure appropriate response to customer requests, queries, complaints, or issues
• Liaise with other parts of the business (e.g., warehouse & finance) to keep customers updated on any changes to the expected arrival of their goods

Skills & Experience

To be a successful candidate you must have:

• Previous experience working in a high-volume Customer + Administration support role (phones and email)
• Previous experience with processing orders - highly desirable
• Previous experience with Salesforce and/or MS Dynamics 365 Business Central - highly desirable
• Be immediately available to start!

Culture & Benefits

• Fun, fast paced place to work
• Gorgeous newly renovated office
• Free parking on site!
• Hybrid model offered once trained

Apply Today

Please send your resume by clicking on the apply button.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0013284549KB

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