• Join VMCH and lead compassionate care across Melbourne's West, Geelong, and Ballarat
• Ongoing full-time position based in Point Cook or Bacchus Marsh
• Enjoy a fully maintained company car | Competitive renumeration | NFP salary packaging!

About the role

As a Case Manager at VMCH, you’ll be responsible for delivering high-quality, person-centred services to clients and carers across designated regions. This role will focus on the Western and Geelong region, with Ballarat included occasionally as needed. You’ll be based at one of our VMCH Retirement Villages in Melbourne's West, such as Point Cook or Bacchus Marsh.

You’ll ensure all services meet funding body and organisational guidelines, applying consumer-directed care principles from initial enquiry through to ongoing support. This role also involves community engagement and contributes to VMCH’s reputation as a leader in aged care services.

Key responsibilities include:

• Conduct comprehensive assessments and develop tailored care plans
• Provide advice on service options and coordinate referrals
• Empower clients and carers to manage their care plans with confidence
• Maintain accurate client records and ensure compliance with funding and legislative requirements
• Monitor service delivery and respond to changing client needs
• Ensure compliance with the Aged Care Quality Standards and relevant legislation

About you

• Tertiary qualification in Health or a related field (nursing or allied health)
• Experience in case management and care planning
• Strong understanding of aged care reforms and consumer-directed care
• Excellent communication, time management, and networking skills
• Hold a current Victorian driver’s licence
• Must be open to travel across Western Victoria, Geelong, and Ballarat
• Completion of a National Police Check & up to date Working with Children's Check

What we offer?

• A collaborative and energetic team environment
• Excellent salary packaging benefits
• A competitive salary
• Ongoing professional development
• A positive and supportive workplace culture
• Employee Assistance Program

About us

VMCH is a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

As an employee of VMCH you will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture, and excellent salary packaging benefits.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you!

To work at VMCH, you will be required to supply proof of work rights and an Australian Criminal History Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.