Luxury Skincare Spa Manager & Senior Sales Expert | Casual Role
Retail & Consumer Products → Retail Assistants
Casual | $33–$40 per hour + 5% commission
NO STUDENTS | Must be available full-time including weekends

Do you have a strong background in retail leadership and a passion for high-end beauty sales?
This is your chance to lead a luxury skincare spa and treatment space located in Terrigal, Central Coast.

We are looking for a dynamic Spa Manager who is both a confident salesperson and an inspiring team leader. This role requires someone who can take charge of the sales floor, deliver a premium client experience, and guide a small team to outstanding results.

This is a hands-on position - ideal for someone who loves to sell, lead, and create impact in a high-performance, customer-focused environment.

About the Position

This is a casual opportunity, working 5 days per week, with weekend availability required.

You’ll lead the overall daily operations and be responsible for achieving both team and personal sales targets. In addition to managing the team and stock, you’ll also engage directly with clients - offering professional consultations and high-value product recommendations.

Additional Responsibilities:

Be available on the spa’s phone during all working hours, handling client calls with excellent customer service.

Ensure client attendance by sending confirmation messages and following up with a phone call one day before each appointment.

Provide secretarial support, including managing bookings and client communications.

Your support team includes:

A small, focused sales team - your role is to train, motivate, and work alongside them to drive performance.

We’re looking for someone who thrives in a fast-paced, customer-centric environment and leads by example.

Main Duties

Oversee all aspects of daily operations in a premium skincare setting

Provide personalised skincare consultations and exceed sales goals

Support, guide, and train team members to improve sales and service

Ensure client confirmations and provide phone-based customer service

Maintain a visually stunning and organised space at all times

Handle team rosters, stock control, store procedures, and performance reviews

Who You Are

Experienced in retail management - preferably in skincare, cosmetics, fashion, or high-end retail

A strong closer - persuasive, confident, and target-driven

A natural leader who uplifts and energises their team

Highly presentable with excellent communication skills

Reliable, structured, and always one step ahead

Available full-time and on weekends - this role requires full commitment

Not open to students - we need a steady, professional presence in-store

What’s On Offer

$33–$40 per hour + 5% commission on your own sales

Weekly bonuses for store sales performance

Luxury skincare product training and treatment education provided

Work in a premium Central Coast location

Join a supportive and ambitious team

Opportunity to grow with an expanding brand

Ready to Join Us?
If you’re a natural leader who loves sales, beauty, and luxury - we’d love to hear from you.