Position Title

Inspector – Remedial Building

Reports To

Head of Inspections (Qld)

Role Purpose

The Inspector is responsible for conducting professional remedial building inspections, diagnosing structural and waterproofing issues, determining root causes, and recommending cost-effective, compliant solutions. The role requires strong technical expertise, problem-solving ability, accurate quoting skills, and proficiency with inspection software and reporting tools.

Inspectors work closely with clients to deliver clear, high-quality reports and quotations, support the sales-to-delivery process, and contribute to the company’s reputation for technical mastery, safety, and integrity.

Key Responsibilities

Inspection & Diagnosis

Conduct an average of 16 inspections per week (as allocated by the Head of Inspections).

Apply root cause analysis to identify defects, causes, and potential risks in accordance with WS Remedial Group standards.

Reference relevant Australian Standards, NCC provisions, and WS Remedial Group methodologies in all assessments.

Accurately document site conditions with photographs, sketches, measurements, and written findings.

Reporting & Quoting

Prepare inspection reports within 48 hours of site visit, using approved templates and software (Simpro, MS Office).

Scope and quote remedial works in line with WS Remedial Group capabilities, ensuring cost accuracy and compliance.

Provide clear methodology, recommended products, and staged approach options in quotes.

Maintain an 80%+ quote conversion rate through effective client engagement and follow-up.

Client Engagement

Explain inspection findings and remediation options to clients in clear, non-technical language.

Build and maintain strong client relationships, delivering exceptional service from first contact to project handover.

Attend networking and industry events (as directed) to identify opportunities and build market presence.

Collaboration & Continuous Improvement

Work with Project Managers, Sales Consultants, and Technicians to ensure smooth project handover.

Peer review quotes and reports prepared by other Inspectors for accuracy and completeness.

Participate in training, toolbox talks, and technical workshops to maintain up-to-date knowledge.

Contribute to process improvements, quality control initiatives, and safety culture.

Core Competencies & Skills

Technical Competency

Demonstrated experience in diagnosing and specifying remedial works in waterproofing, concrete repair, façade restoration, and associated trades.

Strong knowledge of relevant Australian Standards (e.g., AS 3600, AS 4654.2, AS 3740, AS/NZS 4858), NCC classifications, and WHS legislation.

Ability to analyse site and environmental factors impacting asset performance.

Analytical & Problem-Solving Skills

Proficient in root cause analysis and developing practical, durable remediation strategies.

Ability to evaluate multiple solution options with consideration for cost, compliance, and long-term performance.

Digital & Reporting Skills

Confident using job management systems (Simpro), MS Office Suite, and inspection/reporting software.

Accurate, high-quality report writing with correct technical terminology and photographic evidence.

Interpersonal Skills

Clear verbal and written communication, with the ability to adapt to technical and non-technical audiences.

Strong negotiation and client relationship-building skills.

Collaborative team approach, supporting peers and sharing technical knowledge.

Performance Standards

Inspections: Minimum 16 per week (averaged monthly)

Report Turnaround: <48 hours post-inspection

Quote Conversion: ≥70%

Scope & Quote Timeframes:

Small to medium projects – within 2 business days

Large projects – within 5 business days

System Compliance: 100% data entry in Simpro with all required fields completed

Maintain professional presentation and uphold WS Remedial Group values at all times.

Qualifications & Experience

Essential

Diploma of Built Environment Remediation Practices or equivalent advanced trade/professional experience in building, engineering, or architecture.

Minimum 3 years’ experience in building inspections, construction, or remedial works.

Current driver’s licence.

Desirable

Cert III in Waterproofing, Working at Heights, Confined Space, EWP/HRW licence.

Experience in remedial waterproofing, concrete repair, and asset durability solutions.

Values & Culture

All WS Remedial Group employees are expected to demonstrate:

Creative Mastery – Innovative, technically sound solutions.

Passionate Dedication – Commitment to quality outcomes.

Relentless Safety – Zero harm mindset.

Supportive Teamwork – Collaboration and respect.

Outcome-Focused Delivery – Client and business results.