Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Partners, Providers and Home and Living Group is working to ensure the NDIS market is performing well. The market is the broader ecosystem that allows participants’ funding to be translated into tangible supports. It’s a crucial part of the Scheme's design. It exists outside of the NDIA that administers the NDIS.

The Partners branch leads delivery of the Partners in the Community program. It is responsible for managing agreements with early childhood and local area coordination partners to ensure positive outcomes for people with disability.

The Director Partner Management is responsible for leading a team to ensure the objectives of the Partners in the Community program are achieved, through effective management of our agreements with partners.

We are seeking highly motivated professionals who are solutions focused and bring a strategic mindset. You will have superior capability to identify emerging issues, provide advice, and implement solutions.

Where you can add value

In this role you will be responsible for leading a team of up to 15 staff to ensure partners effectively deliver services, through contract and performance management, driving operational improvements and building capability.

Responsibilities of the role include but are not limited to:

• Overseeing the governance and administration of high value, complex partner agreements, ensuring information, financial, risk and operational requirements are rigorous and transparent
• Managing the performance and practice of partners to ensure they fulfil their contractual obligations in accordance with legislative frameworks, and meet the requirements of the performance management framework
• Leading performance management conversations and negotiations and agree to action and formal improvement plans
• Manage the response to complex and routine issues and enquiries including the transition of partners in and out of the program, ensuring a smooth transition and continuity of services
• Communicate the agency’s strategic direction and support partners to implement agency change and reform initiatives, ensuring alignment

Enough about us, let’s talk about you

Our ideal candidate will be solution focused and will bring a strategic mindset. You will bring experience leading teams, to deliver contract and performance management including governance, compliance and assurance activities. You will have the ability to communicate and make decisions based on professional judgement, in the context of a complex and changing operating environment and within contractual, legislative and policy environments.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Richmond/Geelong – VIC, Deakin – ACT, Surry Hills/Newcastle – NSW, Midland – WA, Brisbane/Robina - QLD, Adelaide – SA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11.30pm, 1 September AEST.

If you have any questions, please contact Donna Hood on 03 5223 5034 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.