Communications & Digital Content Coordinator
Customer Owned Banking Association (COBA)
$80k + super
Sydney, 2000
Full Time, Permanent
Hybrid working (3 days WFH, 2 days in office)

About the Company
Revise Recruitment has partnered with the Customer Owned Banking Association (COBA), the industry body representing mutual banks, credit unions and building societies. Rooted in purpose and community impact, COBA advocates for a resilient, people-first banking sector that delivers value to its members and the wider community.

About the Role
This permanent, full-time role offers an opportunity to utilise your creative communications skills to make a meaningful difference. As the Communications & Digital Content Coordinator, you will play a central role in COBA’s member engagement, digital communications, and storytelling. Working across digital, social and traditional channels, you will help strengthen COBA’s voice, enhance its reputation and deliver impactful content.

About the Person
You are a creative storyteller with strong writing and digital content skills who thrives in a collaborative, supportive environment. You’re adaptable, detail-oriented and curious, with the ability to manage multiple priorities and deliver engaging communications that resonate with diverse audiences.

Previous experience may have been gained within a peak body, association, charity, banking, membership or fee-for-service organisation, advocacy group, or journalism.

Duties

• Lead digital engagement across website, member portal, social media and email platforms
• Create high-quality content, including graphics, videos and advocacy communications
• Manage the digital content calendar and align messaging to member needs
• Support CRM-driven engagement with targeted and data-led communications
• Contribute to advocacy campaigns, impact reports, member updates and newsletters
• Provide event-related communications for conferences, forums and member events
• Track performance and provide insights to improve engagement strategies

Skills/Experience

• Tertiary qualification in communications, marketing, PR or related field
• Experience in communications, marketing, media or corporate affairs
• Excellent writing, editing and visual content skills
• Proficiency in Canva, Adobe Creative Suite or similar tools (video editing desirable)
• Experience managing websites (WordPress preferred), social media and email platforms
• Familiarity with CRM systems to support segmentation and targeted engagement
• Strong interpersonal skills and ability to collaborate across teams

Employee Benefits include:

• Employee Assistance Program (EAP)
• Public holiday exchange (swap a public holiday for another day off)
• Annual purchased leave
• Additional day off between Christmas and New Year
• Lifestyle rewards (cashback offers and discounts at major retailers)
• Yearly off-site team building retreat
• All staff attend the yearly COBA Convention (2026 in Sydney with the World Credit Union Council; 2027 in Melbourne)

If you’re looking to grow your communications career in a purpose-led, collaborative environment where your work makes an impact, we’d love to hear from you. Apply now with your resume and cover letter stating your relevant skills and interest in working at COBA.

Revise Recruitment embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.