Ascend Recruit are working with a design-led commercial fitout company with over 7 years of proven success delivering dynamic, high-quality workplace environments is entering an exciting new phase of growth under a refreshed leadership structure.

With a loyal client base, strong project track record, and a clear strategic vision, the business is seeking an experienced Head of Operations (COO) to play a pivotal role in shaping its future.

The Culture This is a close-knit, driven, and vibrant team that genuinely loves what they do. The business embraces a work hard, play hard mindset: celebrating wins, backing its people, and fostering a culture of ownership, pride, and fun. Open-plan, design-forward offices reflect the creativity and attention to detail that defines every client project. Regular team events, genuine collaboration, and shared success are part of everyday life.

The Opportunity Reporting directly to the CEO, the Head of Operations will oversee and align the Delivery, Pre-Construction, and Design divisions, creating the operational foundations to support scalable and sustainable growth.

This is a hands-on, people-focused leadership role suited to someone who thrives in dynamic environments, inspires trust, and brings clarity and commercial insight. You’ll empower leaders, strengthen processes, and help bring the company’s vision to life.

Key Responsibilities

• Lead and unify Delivery, Pre-Construction, and Design teams for seamless project execution.
• Build scalable structures, processes, and systems to drive efficiency and growth.
• Mentor and develop emerging leaders across commercial and project teams.
• Champion a high-performance, accountable, and collaborative culture.
• Support recruitment, onboarding, and talent development initiatives.
• Enhance project reporting, resource planning, and commercial governance.
• Safeguard project quality and profitability onsite.
• Collaborate with Sales and Design leaders to align project stages.
• Represent the business with energy and professionalism.

About You

• Senior leadership experience in construction, commercial fitout, or design/build sectors.
• Strong operational expertise in project delivery, team management, and financial oversight.
• Excellent communication and stakeholder management skills.
• Experience mentoring teams and building scalable systems.
• Commercially savvy with a record of improving margin, quality, and client outcomes.
• Strategic thinker who can translate vision into execution.
• Culture-first leader who thrives in collaborative, dynamic environments.
• Bonus: industry network or exposure to high-growth, founder-led businesses.

Why Join?

• Be part of a fast-growing business with clear strategic direction and strong leadership.
• Work in a creative, inspiring office with a talented, passionate team.
• Join a values-driven culture that celebrates achievement and invests in people.
• Influence and shape the future of the company with autonomy to make real change.
• Attractive salary package & bonus'

For more information call Lauren Ostler or APPLY now!

Lauren Ostler
0413 085 250
[email protected]