At Stepping Stone House, we truly believe in inspiring youth to build their future and be the very best they can be!

We are seeking a passionate and enthusiastic Digital Creative & Communications Writer who will be responsible for securing, retaining and growing funding and brand awareness for Stepping Stone House via relevant, accurate, creative and brand aligned communications. This is a full-time role based in Rockdale, where you can grow and make a difference.

About Stepping Stone House

Stepping Stone House is a not-for-profit charity that provides accommodation and personal development for children and young people aged 12-24 years old who through no fault of their own find themselves homeless, at risk of homelessness or unable to live at home. We have a foundation of building resilience through outdoor education and activities.

A few other gems for you:

Learning and Development – at SSH we extensively invest in the learning and development of our team members so they can become the very best they can be.

Cultural Diversity – 48% of SSH team members were born overseas or their parents were.

Gender Leadership diversity – females make up 80% of the SSH operational leadership team and 66% of the SSH Board of directors.

Motivation – 96% of our staff team strongly believe in the Vision, Mission, and Values of Stepping Stone House.

Family – 96% of our staff team strongly agree that Stepping Stone House support and respect family responsibilities outside of work.

Career opportunities – 36% of our SSH staff team have been promoted internally.

To be successful in this role – you will need to be hard working, have a sense of humour, be flexible in your approach, be enthusiastic, resilient and show empathy and respect for the people you work with. You will need to be a self-starter, be honest in your approach and have passion for working with young adults.

Key responsibilities include:

Writing and designing a suite of aligned communications to attract new funders, donors, event participants and volunteers for Stepping Stone House. This includes (but is not limited to) fundraising appeals, quarterly newsletters, email marketing, event communications and social media posts and stories

Assisting to elevate the brand awareness of Stepping Stone House and our programs to attract new funders, reach new audiences and retain existing donors and partners

Contributing to the planning, creation, execution and measurement of fundraising appeals under the direction of the Fundraising & Partnerships Manager

Planning, writing, designing, delivering and measuring an annual, organic social media program for Stepping Stone House and our key fundraising events

Assisting with internal team communications

Designing creative assets for social media, internal and external events, fundraising appeals and campaigns

Curating and managing Stepping Stone House’s creative asset library including case studies, images, videos and other media

Ensuring best practice and compliance with all required communications legislation

Working with the Fundraising & Partnerships Manager to integrate data silos and build a high quality, segmented set of first party data for Stepping Stone House

Working cohesively and collaboratively with the Fundraising & Partnerships Team and our external fundraising and digital marketing partners

Undertaking on-going learning and research to provide subject matter expertise in the digital communications space

Contributing to new initiatives and ideas to secure additional sources of funding for Stepping Stone House

Knowledge, Qualification & Experience:

Demonstrated high standard of written communication skills, including grammar and spelling

Demonstrated ability to work effectively in a team environment

Demonstrated ability to write in different styles for varying audiences

Demonstrated ability to design creative and brand aligned digital assets

Time-management skills and demonstrated ability to work to a deadline

Creative and analytical thinker with the ability to manage multiple projects

High level of administrative and organisational qualities with attention to detail

High level of competency in digital design programs including Canva and the Adobe Suite

Experience with email marketing platforms including Campaign Monitor, Salesforce Marketing Cloud or similar

Experience with social media planning platforms including Hootsuite, Falcon or similar

Exposure to CRMs including Salesforce, HubSpot or similar

Knowledge of Microsoft Office and Windows based computer applications

Desirable but not essential

Fundraising campaign or event experience

Degree in a relevant field (e.g. Journalism, Social Work, Psychology, Arts, Business, Marketing, Communications, Social Sciences)

Person Specifications:

Professionalism and a passion for working within the homelessness sector

Ability to work efficiently and effectively under pressure with minimal supervision

Honest and trustworthy

Evidence of collaborative working style and ability to build good working relationships

Adaptable

A willingness to align with SSH vision, mission and values

Ability to write, edit, and review documents for internal and external audiences

Work with us and you will enjoy:

Salary Packaging benefits

Employee Assistance Program

Time off in lieu

Flexible work arrangements (role dependent)

Training, development and succession planning

Stepping Stone House is an Equal Opportunities Employer and welcomes applicants who have an Indigenous and / or culturally and linguistically diverse (CALD) background.

Stepping Stone House provides regular supervision and support for all staff and opportunities for professional development. Salary, Conditions of employment are based on the Social, Community, Home Care, and Disability Services Award Level 3. Salary packaging is available.

Please note: Child Safety is at the forefront of all work completed at Stepping Stone House. If your application is successful, you will be required to obtain a Working with Children Check, a Criminal History Check and provide consent to be registered on the OCG’s residential youth workers registry.