Customer Support Officer
Goulburn Murray Water
Posted 7 days ago
Customer Support Officer - Land and Licencing
Fixed Term Full Time to May 2026
About GMW
Goulburn-Murray Water (GMW) is Australia’s largest rural water corporation responsible for storing, managing and delivering water across most of northern Victoria. GMW provides more than 39,000 services to about 25,000 customers in its operating region.
About the Role
Based in Tatura, you’ll join the Land and Licencing team providing superior front-line customer service and office administration support to all GMW customers and stakeholders.
Working in a team environment, the Customer Support Officer is responsible for processing a range of transactions, resolving customer enquiries and is committed to meeting agreed performance targets and quality standards.
What we’re looking for:
Experience in customer service or other relevant experience;
Strong phone and verbal communication skills;
Ability to multi-task, set priorities and manage time effectively;
Benefits
Agile, inclusive and responsible culture is the foundation of our organisation where people are offered excellent opportunities to grow, learn and advance in their careers.
GMW are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
GMW offer flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.
Great time to make the move to regional Victoria for a different lifestyle, career opportunities and challenge.
For more information, view the position description below.
Applications close on Sunday 31 August 2025. To apply for this role please complete the GMW application form provided below and email together with a copy of your current CV to [email protected].
GMW is an equal opportunity employer supporting diversity and inclusion in the workplace. GMW encourages people with diverse backgrounds, experience and perspectives to apply.
We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss reasonable adjustments to support you to take part in an interview, please contact: [email protected]
About Goulburn Murray Water
GMW is Australia's largest rural water corporation managing around 70 per cent of Victoria's stored water resources, around 50 per cent of Victoria's underground water supplies and Australia's largest irrigation delivery network.
Goulburn-Murray Rural Water Corporation, trading as Goulburn-Murray Water, is a statutory Corporation established under the provisions of the Victorian Water Act. Goulburn-Murray Water (GMW) manages water related services in a region of 68,000 square kilometers, bordered by the Great Dividing Range in the south and the River Murray in the north and stretching from Corryong in the east down river to Nyah. We have more than 39,000 customers in northern Victoria.
GMW manages both regulated and unregulated river systems that flow into the Murray and administers groundwater within this area.
Source: This is an extract from the company's own website.
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