Position: Principal Home Lending Officer

Salary: IBA Level 4 ($92,817 - $98,420)

Employment type: Ongoing

Location: Brisbane, Tamworth, Wagga Wagga, Sydney, Canberra, Cairns, Adelaide or Alice Springs

Want to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got just the job for you…

Indigenous Business Australia (IBA), partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

The Opportunity

We are seeking a Principal Home Lending Officer to join our Home Ownership Program. This role offers a unique opportunity to help shape the future of Indigenous economic empowerment by supporting the delivery of innovative initiatives that enhance customer outcomes.

About the role

A Principal Home Lending Officer works in a small team in an IBA office located in a capital city or regional centre. Principal Home Lending Officers interact regularly with IBA’s Aboriginal and Torres Strait Islander housing loan applicants, existing borrowers and its external service providers.

What you’ll bring to the team

· Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.

· Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.

· Good knowledge of and recent experience in Home or business lending, end-to-end loan assessment and loan arrears follow up.

· Experienced in the use of computer-based applications, including standard Microsoft applications, and lending and credit management platforms.

· Demonstrated ability to analyse a client’s eligibility for loan products and services and develop well considered loan scenarios and submissions.

· Well-developed oral and written communication skills including supportive interaction with borrowers through all stages of the lending process and loan aftercare.

· Demonstrated literacy, numeracy, accuracy and attention to detail.

· Ability to work effectively as a team member under limited supervision and manage the team when necessary.

Prerequisite requirements

· Current driver’s licence.

· Willingness and ability to undertake customer visitation and promotional activities that may involve absences of up to 5 consecutive nights.

What you will get in return

· A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.

· 15.4% employer contribution to superannuation.

· Not-for-profit status, with access to Salary Packaging.

· 4 weeks annual leave, with half pay annual leave and purchased leave available.

· Christmas close down without leave deduction.

· Flexible working arrangements.

· Professional development opportunities.

· 18 days personal/carers leave.

· NAIDOC leave.

· First Nations Ceremonial leave.

· Cultural leave.

· Paid volunteer leave.

Ready to Make a Difference?

Learn more about IBA and the incredible work we do at www.iba.gov.au

Apply now and be part of a team that’s deeply invested in First Nations futures.

Applications close: 28 August 2025

Please note: Emailed applications will not be accepted, nor will unsolicited applications from recruitment agencies