About the role

Lake and Valley Optical and Port Stephens Optical in Port Stephens, Lake Macquarie and the Hunter Valley NSW are seeking an energetic and dedicated Trainee Optical Dispenser to join our team. As a Trainee Optical Dispenser, you will learn the ins and outs of optical dispensing, working alongside our experienced team to provide exceptional customer service and ensure our patients receive the best possible care. This is a full-time role based in our modern and well-equipped optical practices located in the heart of the Hunter. You will be rostered between our four practice locations, so reliable transport is a must.

What you'll be doing

Assisting patients in selecting the right frames and lenses to meet their vision needs

Measuring and fitting patients for their prescription eyewear

Educating patients on lens options and coatings to enhance their visual experience

Maintaining accurate patient records and order tracking

Providing excellent customer service and building strong relationships with our patients

Undertaking training via a Certificate IV in Optical Dispensing and in practice to develop your optical dispensing skills and knowledge

What we're looking for

A passion for providing exceptional customer service and making a positive difference in people's lives

Strong communication and interpersonal skills with the ability to engage with a diverse range of patients

Attention to detail and a keen eye for style and aesthetics

A willingness to learn and develop your optical dispensing skills

Previous experience in a customer service or retail role is desirable but not essential

What we offer

At Lake and Valley Optical and Port Stephens Optical, we are committed to supporting the professional and personal development of our team. We offer a range of benefits, including:

Competitive salary and opportunities for career progression

Ongoing training and development to expand your optical dispensing skills

A friendly and collaborative work environment with a focus on work-life balance

Discounted eyewear and eye care services for you and your family

Access and membership to Australia's peak body for Optical Dispensers and the International Opticians Association.

About us

Lake and Valley Optical and Port Stephens Optical have been a trusted provider of quality eye care services and eye wear in the Newcastle region for over 20 years. As a leading optometry practice, we are dedicated to delivering exceptional patient care and helping our community see their best. Our team of experienced optical professionals is passionate about staying up-to-date with the latest advancements in vision care and providing personalised solutions to meet the unique needs of each patient.

If you're excited to embark on a rewarding career in optical dispensing, we encourage you to apply now!