Are you organised, love numbers, detail and get excited about helping our business and our customers to thrive?

Hey! Are you a ‘good egg’ who loves to learn and values the friendly can-do environment of a family owned business? If that's you, and you are looking role that fits around your lifestyle, read on!

We are looking for a dynamic new team member Monday-Friday, between 25-38 hours per week, so the role could suit someone looking for full-time or part-time work.

Join the Snotty Noses Family!

Snotty Noses Australia Pty Ltd (https://snottynoses.com.au/) is a family owed provider of award-winning, innovative baby health products.

Our products have gone “viral” across media channels and gained cult status in the parenting community.

We are a small team in a family owned business based in our warehouse/office in Acacia Ridge.

Our products are sold online and stocked in 1000+ stores across Australia, including Baby Bunting and Terry White Chemmart.

The accounts/admin wiz that we need!

We're seeking an organised and efficient Accounts & Admin Clerk who has knowledge of Xero and is proficient in Excel.

If you love keeping everything in order you might be the person we need!

Your experience with Xero and Excel will help the business run smoothly. You will have experience in a similar role or in an accounts/administration environment.

You will also support our customer service team to handle phone and email enquiries from our wholesale and retail clients with speed and accuracy.

This is a permanent position based in our Acacia Ridge Office & Warehouse

Monday – Friday

Between 25-35 hours per week, so the role could suit a candidate looking for full-time or part-time work.

Key Responsibilities:

• Manage invoicing, reconciliation, and credit notes for wholesale/trade customers in Xero

• Handle customer claims, rebates, and product returns

• Maintain and update daily Excel tracking for revenue, profit, and sales across DTC and wholesale

• Coordinate basic freight and logistics tasks (e.g. tracking, liaising with couriers)

• Liaise with suppliers to confirm stock levels and delivery timeframes

• Liaise with our 1000+ stockists by phone to check stock levels and offer product support

• Identify process improvements and help streamline management of accounts and admin tasks.

• Open to new technologies and AI to streamline workflows.

• Work collaboratively with customer service, sales, and warehouse teams

What You'll Bring:

• 3+ years experience in accounts/admin roles (preferably in a product-based business)

• Proficient in Xero and Excel (pivot tables, vlookups, basic formulas)

• Knowledge of AI/ChatGPT to optimise work flows and ability to learn new ways of working effectively is highly regarded

• Strong attention to detail, efficient work practices and ownership of tasks from start to finish

• Ability to problem solve customer enquiries in a friendly, efficient manner.

• Confident communicator, and ability to build relationships with our wholesale store accounts via phone support.

• Proactive mindset – always looking for ways to improve systems or reduce manual work

• Emotionally mature: handles feedback well, bringing a great energy to our small team

Our Values:

At Snotty Noses Australia, we believe in doing the right thing – for our customers, our team, and our community.

We act with integrity, transparency, and a commitment to providing genuinely helpful products and information.

Good energy and trust is at the core of who we are.

The Things You Will Love

As if being part of an amazing team wasn't enough! Here is what we have to offer:

• Salary $60k + FTE (Based on Exp) + Super

• Selling quality baby products that make a real difference

• Being part of a dynamic family business

• The day off on your birthday - Hooray!

This position is based in our newly refurbished HQ & Warehouse in Acacia Ridge.

Are We The Right Fit For You?

It has to be the right fit for you and us. Check out our website and socials to see who we are and what we do.

How to apply

We're excited to hear from passionate accounts/admin/operations professionals!

If this role resonates with you, please submit your resume which MUST include a cover letter outlining why this role appeals to you and what makes you a great fit for the Snotty Noses team!

Applications without a cover letter will not be considered.

Please note we only accept applications directly and will not respond to any agencies.