About us...

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment.

Part of the Royal Rehab Group, a leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their goals and delivering high-quality, inclusive services that make a real difference in the lives of the people we support.

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side-by-side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.

We offer a vibrant, inclusive culture the values your expertise.

About the role..

Based in Cairns, this wonderful opportunity is for people who are passionate about community support, who enjoy guiding and developing others, and who have a genuine interest to partner with, and learn from experienced and inspiring colleagues and senior leaders.

It is responsible for the leadership and development of a small team that delivers multiple NDIS funded programs in the areas Individualised Support and group (predominantly capacity-building).

Reporting to the Regional Manager and working alongside other Team Leaders, your day-to-day role will include:- ensuring the effective delivery of quality services; development of your team providing mentoring and supervision to expand their knowledge and careers; and support the strategic development of your portfolio through strong customer service and some business development.

Key responsibilities include:

Overseeing the day-to-day operations of Core and capacity building services, ensuring high-quality, client-focused support

Strengthening relationships with participants, families, and stakeholders to deliver outstanding customer service.

Supporting the strategic development of services, including service growth and business development.

About You...

This career opportunity is ideally suited to candidates who have had leadership experience in an NDIS program (Eg Support Coordination or Individualised Support) at a minimum, and looking to expand their knowledge and expertise across multiple programs. Your leadership foundations are solid in the areas of staff development and customer service, and you are a knowledgeable go-to person in the NDIS space.

Candidates in a 2ic position or who have had the opportunity to act in a leadership role previously are encouraged to apply. To ensure your resume is successful in application, please highlight any leadership experience that has prepared you to lead a team and/or manage NDIS programs.

The salary package on offer for the position ranges from $73-$77.5K + 11.5% Super + up to $18,550 Salary Packaging Benefits + Royal Rewards. Any certificates or qualifications relevant to this sector or equivalent experience, will attract a base salary towards the higher end.

Essential Criteria:

Strong knowledge of person-centered care and best practices in supported living.

A background in team development, supervision, and staff mentoring.

Excellent communication and stakeholder management skills.

Criminal record check (essential or willing to obtain)

Working with children’s check (essential or willing to obtain)

NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards...

Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)

Benefits: Fitness Passport & HCF Private Health Insurance discounts

Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner

Career growth: Genuine career opportunities

QLeave: Access to portable long service leave for eligible candidates

Work life balance: Flexible work arrangements

Salary: Competitive remuneration

Leadership: Supportive and experienced leadership team

Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What next...

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Visit our Breakthru careers page for more information:

www. Royalrehabgroup.com.au/careers/

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history, driver's license and referee checks. Vaccination against infectious diseases is strongly encouraged.