Join a High-Growth Company Where Careers Take Off

If you’re going to put your energy into customer service, why not do it somewhere that’s growing fast, values great service, and actually promotes from within? Our client is expanding rapidly, which means new opportunities are opening up all the time – and you could be next in line.

This isn’t a role where you’ll be stuck in the background doing repetitive admin. You’ll be front and centre with customers, building relationships, solving problems, and making every interaction count.

Why You’ll Love This Role

Be part of a high-energy, supportive team in a business that’s going places

Join a company that regularly promotes from within – your next step could be just around the corner

Develop your skills, learn new systems, and become a go-to expert for customers

What You’ll Be Doing

Handling a high volume of inbound calls and emails from new and existing customers

Providing friendly, professional advice on products, pricing, and delivery

Resolving enquiries and escalations quickly, aiming for first-contact resolution

Keeping customers informed and updated on their orders

Spotting opportunities to make service and processes even better

Working to meet KPIs around response times and customer satisfaction

What We’re Looking For

Someone who genuinely enjoys speaking with customers and delivering great service

Previous experience in customer service, contact centre, or sales support

A confident communicator who can stay calm under pressure

Problem-solving skills with a proactive, solutions-first mindset

Attention to detail when managing customer requests

Tech-savvy – comfortable with CRM tools, email systems, or platforms like NetSuite

What’s In It for You

A fast-paced, high-growth company where you can build a long-term career

Regular opportunities for internal promotion and professional development

A friendly, high-energy team that celebrates wins together

Friday team lunches, daily coffee/snacks, and other great perks

Permanent full-time role with stability and career progression

Your Next Step
If you love making customers feel valued and want to be part of a business where growth is the norm – for both the company and your career – we’d love to hear from you.

Apply Today and join a team that’s passionate about what they do.

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