About Us

We’re a fast-growing, values-led team committed to flipping the script on insurance claims. As Private Assessors (PAs), we represent homeowners — not insurers. That means we fight for fairness, advocate for what’s right, and help everyday people get the outcomes they deserve when the unexpected happens.

We believe in facts, not fluff. Results, not red tape. And collaboration over competition.

About the Role

As a Private Assessor, you’ll lead the charge in residential insurance claims — inspecting, assessing, and advocating for homeowners after events like storms, floods, or fires. You’ll work independently, but never alone — backed by a driven, supportive team that’s always levelling up together.

Your mission?
Maximise claim outcomes for clients while confidently navigating ever-changing insurer processes with resilience and care.

What You'll Be Doing

Representing homeowners through the insurance claims process

Conducting/reviewing desktop damage assessments

Building clear, factual, claimable cases

Communicating with insurers, builders, and other stakeholders

Sharing knowledge and supporting team members

Continuously growing your knowledge, numbers, and results

What We’re Looking For

You don’t need to come from an insurance background, but you do need to bring the right mindset. We’re looking for individuals who are:
✅ Proactive and self-motivated
✅ Tenacious and confident in conversations
✅ Strong communicators: written and verbal
✅ Organised, detail-oriented, and outcomes-driven
✅ Comfortable working independently and as part of a team
✅ Open to learning and ready to give things a go

Experience in insurance, real estate, inspections, advocacy, or customer service is a bonus — but not essential. We welcome people from diverse backgrounds who are ready to step up and make an impact.

Why Join Us?

Impact: Help people navigate complex claims and get the outcome they deserve
Support: A collaborative, experienced team that shares and grows together
Flexibility: Freedom to manage your workload and work style
Growth: Learn as you go and increase your earnings with performance
Culture: Driven, inclusive, and purpose-led

Perks You’ll Love From Day One

The Coffee’s Free, The Gossip’s Priceless: caffeine and catch-ups on us.

Fully Stocked Kitchen = Your New Meal Plan: breakfast, lunch, snacks, and coffee sorted.

Wednesdays = Team Lunch Day: big company catch-up, even bigger lunch spread.

Staff Spotify Playlist: your music taste, now office-approved.

Casual Dress Code: keep the blazers in the 2000s.

Perks That Kick In After One Year

Flexible Start & Finish Times: because life isn’t 9–5.

Free childcare — because your career should grow without you missing theirs

Hybrid/Remote Options: perfect for “I have a hair mask in” days.

You’re the Generous One Now: coffee’s on you… well, technically on us.

Annual Company Retreat: epic location, amazing food, better company.

We Fund Your Fits: quarterly contribution to keep your professional style on point.

Dinner Dates, Company-Funded: monthly small-group outings for great food and even better conversation.

Keep It Fresh: spend 20% of your time exploring another project or skill that excites you.

Ready to join a team that’s changing the game in insurance claims?
Apply now with your resume and a short note about what excites you about the role. No formal cover letter needed — we value authenticity over polish.