Type: Full-time at Noffs Op Shops
Location: Petersham, NSW
Remuneration: SCHADS Award 2010 Level 2 + Full salary packaging options available (up to $15,999 tax free per year)

About Us:

Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the Australian humanitarian, Reverend Ted Noffs, and renamed in 1992 to honour his life’s work. The organisation’s early work pioneered efforts with young people facing issues such as drug addiction, homelessness, and crime. Today, Ted Noffs enduring legacy is one of compassion and courage, giving hope to countless young people.

The Ted Noffs Foundation remains committed to helping young people facing challenges related to drugs, crime, and mental health issues. We have a strong record of creating meaningful impact, running services across NSW, ACT, and QLD, with over 200 staff and nearly 350 volunteers dedicated to supporting disadvantaged young Australians.

About The Role

The Admin Assistant plays a pivotal role in supporting a network of Noffs Op Shops by managing administrative and warehouse functions. You’ll ensure seamless operations, help coordinate volunteer and team activities, support online sales, and assist with logistics and store openings. This is a varied, hands-on role requiring excellent organisation and strong communication skills, based at our store/warehouse in Petersham.

Key Responsibilities

General Administration and Shop Support

First point of contact for general enquiries (phone and email) from internal and external stakeholders: questions, complaints, volunteering, donations, etc

Maintain friendly, timely communication with shop managers, volunteers, donors, and the public

Draft, print, and distribute shop signage, promotional and sales materials, schedules

Oversee general warehouse operations

Administer petty cash reimbursements and maintain records

Assist in WHS admin.

Warehouse Support

Maintain office and warehouse tidiness

Maintain supplies inventory (stationery, cleaning, pricing tools, EFTPOS rolls, etc.) for shops and the warehouse

Assist in organising deliveries and collections to/from shops, liaise with drivers

Provide cover/support for general warehouse duties during high demand periods.

Sorting and Volunteer Supervision

Help sort donations for retail stores and online: assess, categorise, and ensure product quality

Supervise warehouse volunteers - ensure their safety and well-being, provide supervision and support, and maintain accurate hours worked

Help manage group volunteering at the warehouse (scheduling, training, supervision).

Online Sales Support

Manage Noffs’ eBay orders: process sales, pack and send out parcels

Monitor aging eBay stock and redistribute slow-moving items to shops as needed.

Logistics, Repairs, and Store Rollouts

Organise and coordinate warehouse or shop moves and any major stock/space reorganisations

Arrange repairs or book trades/contractors for shop/warehouse equipment, furniture, or store fixtures as needed

Administrative support for opening of new stores

Help manage online sales: process sales, pack and send out parcels.

Key Selection Criteria

Experience in administration, office/warehouse management, or retail ops; charity/op shop sector valued

Strong organisational skills, attention to detail, and reliability

Excellent written and verbal communication

Ability to manage multiple competing tasks with limited supervision

Proficient in Microsoft Office (Word, Excel), Google Suite, POS systems, and simple design tools (Canva)

Understanding of warehouse operations and logistics

Confidence supervising volunteers and working with people from diverse backgrounds

Alignment with Noffs’ values and mission, and team-oriented approach

Full driver’s license essential.

If you're looking for work that’s meaningful, dynamic, and supports real change—you’ve found the right place! Join our passionate and community-minded Noffs Op Shops team and help support vital programs for young people in need.

The Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

How to Apply:

Submit your application via SEEK which must include a Resume and a Cover Letter outlining why you are the right person for the role.

As interviews will be conducted on a rolling basis, applicants are encouraged to apply at the earliest point and will be highly regarded. Interviews may be offered upon application.

Please note only successful applicants will be contacted. For further information, contact us at [email protected]