Do you have exceptional customer service skills, are a great communicator and have strong time management and planning skills? If so, we'd love to hear from you!

We are seeking an experienced individual to join the Parks and Recreation team as the Bookings Officer to deliver high quality customer service, bookings management and administrative services.

• Permanent, full-time position.
• Remuneration of $2,693.28 gross per fortnight with the opportunity to progress to $3,231.94 gross per fortnight + superannuation (12%).
• Access to Council's Flexible Working Arrangements.
• Ongoing training and development opportunities.
• Generous leave entitlements.

Your new role

Key responsibilities of this role include but are not limited to:

• Coordination and administration of the Councils Bookings of Sportsgrounds, Sportsgrounds Lighting, Parks, Halls, Community Centres and Banners.
• Undertake administrative duties relevant to the role such as monthly invoicing for hire and Sportsground lights fees, refunding of bonds and cancelled booking fees, following up overdue debtor accounts, reporting maintenance at Halls, Community Centres and Sportsgrounds and programming of Sportsground lights for Sports Clubs.
• Provide booking and event information to Customers.
• Providing quality customer service and effective administrative support for the functional areas of the Parks & Strategic Operations Division.
• Provide prompt, accurate, courteous and helpful customer service consistently to internal and external customers.
• Prepare correspondence, reports and promotional materials.

What you will need to succeed

The successful applicant will:

• Have administrative and customer service experience relevant to the role;
• Have qualifications in Business Administration or equivalent experience;
• Have strong customer service, administration, communication, time management and planning skills; and
• Previous experience with bookings is highly desirable.

What is next?
Applications close Monday, 1 September 2025 at 11.59pm AEST with interviews to be held in the week commencing Monday, 8 September 2025.

If you are interested in this role and would like more information, please contact Josh Walsh, Recreation Coordinator on 0436 810 026.

For further information, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

https://wagga.nsw.gov.au/the-council/careers/why-work-in-wagga

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All selected candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.