About the role

Coolangatta Tweed Tenpin is seeking an enthusiastic and customer-focused Customer Service Attendant to join our team in Tweed Heads, NSW. This is a casual/part time position, offering the flexibility to work around your schedule. As a Customer Service Attendant, you'll be the friendly face of our bowling centre, ensuring our customers have an exceptional experience from start to finish.

What you'll be doing

Greeting customers and managing the front desk, including booking lane reservations and processing payments

Providing exceptional customer service and assisting customers with their needs, such as equipment rental and food/beverage orders

Maintaining a clean and well-organised bowling centre, including restocking supplies and performing cleaning duties

Promoting additional services and products to customers to maximise revenue

Adhering to all company policies and procedures to ensure a safe and enjoyable environment for our customers

What we're looking for

Previous experience in a customer service or retail role, preferably in the leisure or hospitality industry

Strong communication and interpersonal skills, with the ability to provide a warm and friendly service

Excellent problem-solving and decision-making skills to handle customer inquiries and concerns

Ability to work effectively as part of a team, as well as independently

A positive attitude and the flexibility to work a variety of shifts, including evenings and weekends

What we offer

At Coolangatta Tweed Tenpin, we value our employees and offer a range of benefits to support your work-life balance. These include:

- Competitive hourly rates
- Flexible scheduling to accommodate your lifestyle
- Opportunities for growth and development within the company
- Discounts on food, beverages and bowling services

About us

Coolangatta Tweed Tenpin is a family-friendly bowling alley located in the heart of Tweed Heads, NSW. For over 60 years, we've been providing the local community with a fun and affordable entertainment destination. As a trusted local business, we pride ourselves on our commitment to customer satisfaction and creating a welcoming environment for all.

If you're passionate about customer service and looking for an opportunity to join a dynamic team, we'd love to hear from you. Apply now to become our next Customer Service Attendant!