Ecommerce and Dispatch Assistant

EL&RO Jewellery Pty Ltd
Brookvale, NSW
A$34 p/h
Administration & Office Support → Administrative Assistants
Casual
On-site

Posted 22 days ago


Type: Casual (15-20 hours per week)
Location: Northern Beaches, Sydney
Package: $34p/h + super
To apply: Email your cover letter & resume to [email protected]
Applications close:
Friday, 22nd August 2025

This is role is for an immediate start and you must be available to work over the Christmas and New Year Holiday period.

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We’re a fast-growing, dynamic jewellery brand based on Sydney’s Northern Beaches, and we’re looking for a motivated and detail-oriented E-commerce & Dispatch Assistant to join our small but passionate team. This is an in-office role, so you’ll need to be local or able to commute.

This casual role is ideal for someone who loves a mix of hands-on work and digital tasks, and is excited to grow with a creative brand. We're looking for someone who wants to evolve with us, with the opportunity to step into a more permanent role as the brand expands.

What You’ll Be Doing

Pick and pack daily orders

Deliver parcels to local carrier drop-off points when needed

Assist our jeweller with quality checking products

Assist with customer enquiries via email and live chat

Manage returns, exchanges, and refunds in line with company policy

Inventory management across all platforms

Support Shopify management

Assist with executing our social media strategy across Instagram, TikTok, and Pinterest
- Content creation
- Contributing new ideas
- Staying across trends
- On-camera presence for content

What You’ll Bring

A customer-first mindset and keen eye for detail

Confidence using computers, learning new software and navigating digital platforms

Great communication skills

Strong organisation and prioritisation abilities

A collaborative and can-do attitude

Adaptability and resilience in a fast-paced, ever-changing environment

Why Work With Us

Opportunities to Grow: We will prioritise internal development and offer room to step into more permanent roles as the business expands.

Supportive Team Culture: We maintain a respectful, collaborative work environment where everyone’s contribution is valued.

Team Benefits: Enjoy staff discounts, occasional team events, and ongoing training

Creative Involvement: We welcome fresh thinking, you'll have the chance to contribute ideas and be part of brand-building conversations.

Established & Purpose-Driven: We’re a female-founded business with nearly a decade of experience in brand, design, and e-commerce, with a clear vision for growth.

Think this role is for you?
We’d love to hear from you. Email your resume and cover letter to [email protected]


About EL&RO Jewellery Pty Ltd

Brookvale, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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