Group Operations Manager (Back of House)
OKAMI DISTRIBUTION PTY LTD
Posted 2 days ago
About Us:
OKAMI Japanese Restaurant is a pioneer in bringing Japanese style All You Can Eat into Australia. Every dish at OKAMI is freshly made to order from the menu with 45+ options. Combined with the cozy atmosphere, this makes OKAMI an essentially family and group gathering friendly venue. Learn more about us: https://www.okamirestaurant.com.au/
Package: $80k–$90k base + super + performance bonus
Work Arrangement: Flexible hybrid arrangement (Oakleigh South office + weekly VIC site visits + occasional interstate travel), including occasional weekend work to support national operations.
About the role
We’re seeking a hands-on, multi-site BOH Operations Leader to build and drive excellence across our back-of-house teams. You’ll be the guardian of our kitchen standards—designing and implementing BOH SOPs, leading menu R&D, and optimizing training, labour, and workflows—while ensuring compliance, cost control, and seamless cross-functional execution.
What you’ll do
Oversee daily BOH operations across national locations, ensuring consistent execution of standards.
SOPs & BOH output standards: Build, implement, refine and maintain BOH SOPs (prep, cook lines, food safety, inventory & waste, cleaning, opening/close) to brand and compliance standards.
Menu R&D & deployment: Lead development, testing and standardisation of new dishes (specs, yields, batch plans, station flows, cook times, equipment, allergen controls); trial → refine -> national rollout.
Training: Planning efficient training programs, developing and maintaining training materials, delivering training, and optimising staffing and schedules—assessing training outcomes to drive continuous improvement.
Labour planning: Review and optimise store rosters and prep cover for peak/off-peak periods; set clear daily staffing targets to lift throughput and control labour.
Cross-functional delivery: Liaise across functions as needed (e.g. operations, supply chain, marketing, IT) to drive process improvement and consistent execution.
Paperwork & comms. Keep documentation accurate and current (SOPs, spec sheets, training logs, etc.). Cascade clear updates to store leaders.
What We're Looking For
We’re seeking a hands-on, commercially minded BOH operations leader with:
3–5 years’ BOH leadership in multi-site or high-volume Asian kitchen operations; Japanese kitchen experience highly preferred.
Deep practical menu-design experience with understanding of Australian and diverse customer tastes.
Solid cost awareness (Profit & Loss mindset, data, speed, quality).
Willing and able to work flexibly across office and stores, with regular on-site visits.
Strong creative problem-solving skills and a practical, hands-on approach.
Patient, people-first coaching style with real passion for management and team growth.
Highly organised with strong coordination and follow-through.
Fluent in English, bilingual/multilingual candidates highly regarded.
Valid Australian work rights and full driver’s licence.
What We Offer
Competitive salary + super + performance bonus, with potential salary progression based on performance.
Structured onboarding & training to fast-track your understanding of our BOH systems and standards.
Supportive, high-energy team culture that values practical problem-solving and continuous improvement.
Career growth in a national, multi-site hospitality group with real scope to shape standards and outcomes.
Hybrid flexibility with meaningful field time; travel across VIC/NSW/QLD (expenses covered).
About OKAMI DISTRIBUTION PTY LTD
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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