Are you a passionate Registered Nurse with strong leadership skills and a drive for excellence in healthcare? Would you thrive in a dynamic environment where you can make a real impact on the lives of Australian veterans? Join Australian Veteran Health Services (AVHS) and be part of a team committed to supporting the health and wellbeing of former and current Defence personnel.

ABOUT US:

Australian Veteran Health Services (AVHS) is a unique, multi-disciplinary medical service supporting former and current Defence personnel as they transition to civilian life. Established by Veterans for Veterans, we work collaboratively with established medical and ex-service organisations to provide DVA claims support, Permanent Impairment Assessments, Veteran Review Board (VRB) reports, and ADF Transition Medicals.

ABOUT THE OPPORTUNITY:

Due to continued growth and increasing demand for our services we are looking for a Clinical Manager for our Springfield Clinic. Whilst carrying a reduced clinical load, you will oversee the day-to-day operations while contributing to strategy, growth, and clinical excellence. This is a hands-on leadership role, overseeing a team of practice nurses and receptionists. You will drive operational efficiency, compliance, and best-practice healthcare delivery.

ABOUT YOU:

You are a highly experienced Registered Nurse (RN) with a background in practice nursing, team leadership, and clinic management. With strong interpersonal and communication skills, you build trusting relationships and can navigate multiple stakeholders with confidence. You have a passion for supporting veterans and a keen eye for clinical governance, compliance, and continuous improvement.

Key Responsibilities

✅ Lead and manage daily clinic operations, ensuring seamless patient care and service delivery
✅ Foster a positive, team-oriented culture aligned with AVHS values and Code of Conduct
✅ Ensure compliance with AGPAL accreditation, Medicare, DVA billing, and PRODA requirements
✅ Maintain, develop and implement clinical best-practice processes
✅ Collaborate with senior leadership to drive clinic growth, performance and to enhance efficiency, patient experience, and quality outcomes.
✅ Participate in recruitment, onboarding and training of new nursing and reception staff

Selection Criteria

Bachelor of Nursing (Registered Nurse) with a minimum of 5 years’ experience

Proven experience in clinic planning, workflow management, and meeting operational goals

Strong business analysis, assessment and reporting skills

Excellent team leadership and stakeholder engagement abilities

Ability to work independently and collaboratively within a multidisciplinary team

Advanced Microsoft Excel and strong overall IT skills

Desirable:

Understanding of Medicare, DVA, and veteran healthcare systems

Understanding of military culture, transition challenges, and service-related mental health conditions.

WHY JOIN US

🌟 Above award remuneration – We value your expertise and dedication.
🌟Supportive & inclusive culture – Work in a dedicated, close-knit team that truly cares.
🌟Career growth opportunities – We’re expanding, and there’s room to grow with us!
🌟Employee Assistance Program – Because your well-being matters.

Join Us & Make an Impact!

If you’re looking for a meaningful career where you can support Australia’s veterans, apply now!

Apply today and be part of a team that makes a difference.

We appreciate all applications; however, only shortlisted candidates will be contacted.