Senior Casino Investigator- Liquor & Gaming NSW

Play a key role in protecting the NSW community through intelligence-led investigations and enforcement.

Clerk Grade 7/8 with starting salary range of $113,574 to $125,720 plus superannuation and annual leave loading

Full time ongoing role based in Sydney CBD, NSW – Hybrid working arrangements may be available within business operational needs

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us!

About the Role

We’re looking for an experienced Senior Casino Investigator to lead multi-faceted, intelligence-led and risk-based regulatory investigations to protect the public, businesses, and communities in NSW. This role may also supervise and mentor other investigators.

In this role, you will:

Prepare, supervise and conduct complex compliance and investigation activities as part of targeted regulatory programs.

Lead proactive compliance operations to detect and address non-compliance.

Provide specialist advice to stakeholders to maximise regulatory outcomes.

Communicate investigation outcomes to ensure transparency and informed action.

Maintain expert knowledge of relevant legislation, policy, and procedures to model best practice regulatory standards.

Gather, analyse and present evidence, preparing clear records, reports, and submissions to support decision-making.

Provide supervision and guidance to team members to deliver innovative regulatory services.

DCITHS’ Flexible Working Policy encourages employees to work from an approved workplace or related worksite for most of their work week. Additional flexibility may be considered on a case-by-case basis, taking into account individual circumstances.

In this role, you will be required to work from casino locations regularly to meet operational requirements such as to conduct interviews and fieldwork.

To be successful you will have:

You are an experienced investigator with demonstrated expertise in conducting formal investigations or in a related field. You have a keen eye for detail, strong analytical and communication skills, and the ability to manage complex cases from initiation to resolution while maintaining fairness and accuracy. You also bring:

Demonstrated experience in conducting investigations or similar regulatory work.

Strong problem-solving, analytical and decision-making skills.

Excellent written and verbal communication skills.

Ability to mentor and develop team members.

You’ll be part of a team that plays a critical role in safeguarding integrity in high-profile industries, working in a fast-paced environment where no two days are the same.

To learn more about the role, please view the Role Description here.

For any questions regarding the role please contact Siobhan Bryan, Coordinator Casino Operations via [email protected]

For enquiries relating to recruitment please contact Sharlene Fouzder, Talent Acquisition Partner via [email protected]

Essential requirements

Appointment and ongoing assignment are subject to satisfactorily meeting pre-employment and ongoing probity screening to meet the integrity standards set out in section 14 of the Gaming and Liquor Administration Act 2007.

The person occupying the role will be designated as a key official under section 16 of the Gaming and Liquor Administration Act 2007 and may be subject to restrictions, such as restrictions on attending certain premises.

Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program

Regular travel throughout NSW is a requirement of this role.

A current Class C Driver Licence

Please note, if you have worked for a casino in the last three years you will not be eligible to apply for this role.

How to Apply!
If you are interested in this role, click apply now!

For your application to be considered, you must submit your application online and include an updated resume and a cover letter that details your capabilities and experience in relation to role requirements.

Applications Close: Wednesday 27 August 2025 [10.00AM]

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.