Job Opportunity: Receptionist

About Us
Health in Mind Orange is a bustling psychological services practice dedicated to providing exceptional care to our clients. Our administration and management staff play a pivotal role in ensuring the smooth and efficient operation of the practice. Our award winning team pride ourselves on fostering a supportive and friendly team culture, where all duties are approached with collaboration, care, and professionalism.

The Role
We are seeking a permanent full-time receptionist to join our team.

This position is perfect for someone with outstanding interpersonal skills and a passion for working collaboratively to provide high-quality support to clients, clinicians, and staff. Whether you have prior experience or are eager to learn, we are primarily looking for someone who will bring enthusiasm, compassion, and a commitment to delivering exceptional service.

Key Responsibilities

Provide excellent customer support, including booking appointments and processing payments/receipts.

Manage client accounts, including invoicing and Medicare rebate processing.

Support clinicians with diary management and administrative tasks.

Perform general administrative duties, including data entry, scanning, and filing.

Reconcile daily activity reports within our practice management software.

Essential Criteria

Exceptional interpersonal skills with a caring and respectful approach.

Compassionate nature with the ability to support vulnerable mental health clients.

Strong organisational skills and the ability to manage tasks effectively.

Willingness to work with individuals from diverse backgrounds, including those with varying faiths or beliefs.

Enthusiasm for teamwork and collaboration in a supportive environment.

Problem-solving abilities and initiative in the workplace.

Computer literacy with the ability to quickly learn new software.

A commitment to maintaining client confidentiality.

Professional presentation and an excellent phone manner.

Ability to provide a valid Working with Children Check number and pass a police background check.

Desirable Criteria

Relevant training or prior experience in administration.

What We Offer

A supportive and welcoming team culture.

Competitive wages based on experience and capabilities.

Opportunities to expand your skills and contribute to a growing practice.

If you are passionate about making a difference in the lives of others and thrive in a collaborative environment, we’d love to hear from you!

Apply now and join the Health in Mind Orange team.