We’re looking for a warm, organised, and proactive Administrative Officer / Receptionist to join our friendly finance team. You can be based in the office in Geraldton, WA, or work from home if you want to apply but do not live in the area.

Personality is everything. You’ll be our clients' first point of contact, making sure they feel valued and supported from the very first hello.

If you’ve worked in loans, banking, or mortgage broking before, fantastic! But if you’re a quick learner with the right attitude, we’d love to hear from you, too.

Your day will include:

Answering and directing phone calls in a warm, professional manner

Greeting clients (in person and virtually)

Pre-vetting client enquiries and collecting required documentation

Assisting clients in completing application forms

General administration: filing, sorting, data entry, scheduling appointments

Supporting our brokers with loan processing and client follow-ups

We’re looking for someone who:

Has a strong attention to detail and can work independently

Communicates clearly and confidently

Has experience in finance, loans, banking, or broking (preferred, not essential)

Can work from our Geraldton office or from home (must have reliable internet)

Is happy to work 8:30 am – 4:30 pm AWST, 9-day fortnight (Every 2nd Tuesday off)

Why join us?

A paid day off on your birthday – because birthdays should be celebrated, not spent at work!

A 9-day fortnight, giving you a regular day off to recharge

Friendly, supportive team culture

Flexible work arrangements

Opportunities to learn and grow in the finance industry

Work with a business that values people, community, and getting things right the first time