About LEX Collective: We are a well-established, vibrant Marketing Agency providing retail marketing solutions for some of the world’s most renowned brands.

About Bay Audio: Bay Audio is one of Australia's leading retail hearing health providers. They believe in living life at full volume, and at Bay Audio, you will have the opportunity to encourage customers to have a free hearing assessment that could change their lives! This role provides a unique opportunity to make a difference in your local community.

Position Overview: The Mobile Screening Officer (MSO) role is a permanent part-time or full-time position, working approximately 4 to 5 weekdays per week, depending on the candidate’s availability. The role includes reimbursement for kilometres travelled, along with a bonus structure to reward the achievement of key performance indicators (KPIs).

As an MSO, you will work in the field, covering a number of pharmacies and establishing relationships with the staff. It is perfect for those who are passionate about customer engagement and making a tangible difference in people's lives. You will work independently, actively engaging with customers to promote hearing health and generate leads for Bay Audio’s services.

Key Responsibilities:

Lead Generation: Proactively approach and engage potential customers to drive lead generation and promote free hearing assessments.

Operational Excellence: Complete daily operational processes and develop strategies to increase customer leads and optimise profitability.

Customer Engagement: Actively encourage customers in the pharmacies to check their hearing health through a free 5-minute touch-screen test.

Result Interpretation: Explain hearing results and recommend next steps to customers and refer them to a nearby store.

Relationship Building: Build rapport with new customers and strengthen relationships with existing ones.

What We Are Seeking:

Outgoing Personality: Comfortable engaging face-to-face with potential customers daily.

People Person: A genuine love for talking with people and the ability to connect with them, showing empathy and understanding.

Target Achievement: Previous experience in meeting and exceeding business targets.

Communication Skills: Strong listening, communication, and problem-solving abilities.

Weekday Availability: Available to work casual retail hours.

Willingness to Travel: Flexibility to travel to different store locations as required, or for your training.

Physical Ability: Ability to stand for extended periods while engaging with customers.

Additional Requirements: Please note that for this role, you will be required to take a Police background check.

If you want more people to ‘Live Life at Full Volume' and believe you can make a difference, APPLY NOW via the link below!

https://hello.shiftlineup.com/index.php/r/recruiting/LexCollective/FRJO0H/SK

We encourage applications from individuals of all genders, Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.

Only shortlisted candidates will be contacted by telephone by our Recruitment Team. We would like to thank all other candidates for their interest and wish you well in your job search.

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