QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building & maintaining government-owned assets such as schools, social housing, police stations & correctional & health facilities.

Are you a passionate & experienced leader with management skills that expertly guides your team by example? QBuild are seeking a Manager Solutions Development & Support to join our Business Improvements & Systems team. Our team charter is to proactively support & enhance QBuild's business operations & performance by leading innovation, preparing staff for change & delivering reliable technology & processes.

About the role

The manager role provides expert advice to QBuild leadership & all stakeholders on the QBuild solution ecosystem evolution & capability. You will build & maintain solid & robust relationships with the areas & teams that are responsible for the technical aspects of the solutions. You will be responsible for leading & managing a team of approximately 20 employees accountable for the business wide usage of solutions in QBuild. A significant function of this role is to recommend & deliver strategies that provide high level service support to resolve usage issues & ensure continuous improvements.

About you

To be successful in this role you will have extensive experience leading & managing teams to deliver both, proactive & tactical solutions that provide stability & elevate business & employee performance. Your ability to understand, identify & ensure service & product alignment with business needs, leverage stakeholder relationships & coordinate service delivery with internal & external providers is paramount to deliver effective system support, upgrades & enhancements.

You will intuitively & consistently demonstrate you

• Place the customer at the heart of every decision, process & service
• Go the extra mile to understand your customer's needs
• Consistently exceed customer's expectations & build long term, productive relationships
• Connect & care enough to foster strong relationships across the QBuild landscape, including the broader community, while prioritising well-being, transparency & meaningful engagement
• Stay ahead of trends, innovate & use cutting-edge technology
• Ensure your team, colleagues, stakeholders & customers understand the organisation's vision, expectations, roles & objectives clearly
• Navigate difficult or ambiguous situations with calmness, curiosity & intentional perspective
• Thrive in a fast-paced, outcomes-driven environment

Essential skills & abilities

• Management experience with diverse technical teams operating in an environment with competing & complex priorities
• Proven ability to lead, effectively identify & remove obstacles & distractions to achieve timely & impactful business results
• Strong strategic, collaborative & innovative approach to solving complex business challenges
• Adaptability, resilience, commitment to continuous learning & openness to change
• Able to advocate for & drive change management & innovation to align services with business needs
• Empower your team through coaching, professional development & continuous learning

Why Join Us?

• Be part of a forward-thinking organisation driving social change for Queenslanders
• Contribute to a progressive & supportive workplace culture
• Be part of a great team, in a great organisation, achieve great outcomes

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide & role description. Once reviewed please submit the following documents to apply:

• Resume including details of two referees who can comprehensively comment on your work performance, within the last two years, &
• A one-page pitch telling us why you are interested in, what you can bring & how you demonstrate you're capable of performing the role. If you have any questions about the position or your application please contact QBuild Careers, 07 3514 3919 or [email protected]

Applications will remain current for 12 months.

Job Ad Reference: QLD/654091/25

Closing Date: Tuesday, 26 August 2025