ABOUT GLOBAL PAYMENTS

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

ABOUT THE ROLE

As the Senior Integration Specialist you will lead the technical onboarding and integration of our Payments products with enterprise merchants and ISV partners. This role is perfect for someone who can translate complex business and technical needs into smooth, scalable solutions, ensuring every partner gets maximum value from our products.

You’ll own the integration process from design to go-live, acting as both technical expert and trusted advisor. Your work will directly impact customer experience, partner success, and the commercial growth of our platform.

What You’ll Do:

Lead end-to-end implementation and certification of partner and enterprise merchant integrations, aligning product capabilities with complex business needs.

Collaborate directly with merchants and ISV partners as the subject matter expert for our API integration strategies.

Act as the technical voice of the partner, liaising with internal Product, Onboarding, Sales, and Development teams.

Provide hands-on support during onboarding, including troubleshooting, validation, testing, and certification.

Guide partners through quality assurance and go-to-market readiness.

Execute against agreed statements of work and integration process flows.

Optimise integration patterns, influence roadmap decisions, and feed partner insights back into Product and Professional Services teams.

Maintain strong, long-term relationships with ISV and enterprise customers as a trusted integration advisor.

Stay current on product enhancements, industry trends, and emerging tech.

Mentor junior team members and contribute to team knowledge sharing.

ABOUT YOU

We’re looking for a teammate who will stand by our values and bring them to life. A brand ambassador who collaborates, partners and stands with us.

You’ll Bring:

5+ years in technical solution design or implementation, ideally in Payments, SaaS, or large-scale B2B API environments.

Experience leading technical solution discussions with ISV partners, enterprise clients, and internal stakeholders.

Strong understanding of RESTful API design, authentication methods (OAuth2, Basic Auth), webhooks, and error handling.

Proven ability to deliver API-based solutions that meet both technical and commercial goals.

Proficiency with Postman, Swagger, and other API testing/documentation tools.

Exceptional communication skills — able to explain complex technical concepts to developers and C-level executives alike.

Strong organisational skills and ability to manage multiple projects in a fast-paced environment.

Experience managing partner expectations, risks, and escalations across the integration lifecycle.

Demonstrated success supporting go-to-market strategies through API integrations.

SALARY

The salary range for this role is $125, 000 – 135, 000 per annum + super and performance bonus.

We are open to candidates based in either Sydney or Brisbane.

OUR BENEFITS

Join a leading global technology brand that offers benefits you’ll actually value, including:

Flexible work arrangements that support your unique needs.

18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Women in Digital membership, granting you access to a host of member industry events and resources.

Additional birthday, community giving, wellness and study leave.

Our free and confidential Employee Assistance Program counselling service and wellbeing resources.

A jam-packed calendar of cultural celebrations and social activities.

Global career and professional development opportunities.

Salary sacrifice and an Employee Stock Purchase Plan.

READY TO APPLY?

Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.