About the role
Reporting to the Head of People Services, this newly created role will manage and resolve complex workplace relations matters, lead investigations whilst maintaining compliance policies, training and reporting.

As our Workplace Relations Manager, you'll also:

• provide high-level guidance on complex workplace relations matters, ensuring compliance with legislation, awards, agreements, and internal policies; lead investigations and represent the organisation in external tribunals.
• manage high-risk employee relations issues (e.g., misconduct, grievances, disputes) with procedural fairness; act as a senior escalation point and ensure consistent, timely, and risk-aware resolution of advisory queries.
• lead and develop a People & Culture Advisor; design and deliver training; drive improvements in policies, processes, and systems; monitor legislative changes and workplace trends.
• build strong relationships across departments (e.g., payroll, legal, finance); support change management and workforce strategy; ensure compliance with employment laws, safety standards, and foster an inclusive, high-performing culture.
• prepare submissions, represent the RACGP and advocate before external tribunals as required such as the Fair Work Commission, including in conciliations, arbitrations, and other proceedings.
• design and deliver training, including train-the-trainer programs, to build leadership capability in wholistically managing workplace relations matters.

Skills & Experience

• Tertiary qualification in Business Administration, HR, Law, or related field; proven experience in workplace relations; prior work in membership, health, or education sectors is highly desirable.
• Strong understanding of workplace relations, risk management, conflict resolution, and best-practice HR strategies; intermediate MS Office skills; Health and Safety Representative Training is a plus.
• Excellent written and verbal communication with stakeholders at all levels; exceptional planning, time management, and attention to detail; ability to manage multiple requests across functions.
• High accuracy and confidentiality in handling sensitive information; customer-focused with problem-solving abilities in ambiguous situations; commitment to lifelong learning and may require a National Police Check.

Benefits of working with us

• Maximise your pay – Salary package up to $15,900 tax-free for living expenses, plus additional options for meals, entertainment and novated leases
• Extra paid leave – End-of-year closure, plus cultural, ceremonial, gender transition and volunteer leave
• Work–life balance – Flexible hybrid work opportunities nationwide
• Career development – A commitment to your career development, with a clear Capability Framework to guide your progression, and a contemporary professional development program to build your skills.
• Join a leader – Be part of Australia’s largest specialist medical college

About the RACGP
The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

How To Apply?
Click the ‘Apply’ button and submit your CV and cover letter as one document.

Please visit our careers page for details on our recruitment process and position descriptions. Applications will be reviewed as received, as the process may conclude before the closing date.

We respectfully will not be accepting any applications from recruitment agencies for this role.

Applicants must have the right to work in Australia.

Applications Close: 11.59PM Sunday August 24, 2025

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.

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