Company description:

Department of Communities and Justice

Job description:

Administration Officer - Corrective Service Industries - Cessnock Correctional Complex

Location: Cessnock Correctional Complex

Employment type: Ongoing, Full Time
Salary: Clerk Grade 3/4 $84.659,00 pa + Environmental Allowance + Leave Loading + Superannuation

Primary Purpose of the Role:

The CSI Industry Administration Officer (Pronto Superuser) role provides Industries Managers and CSI Business Units advice and support on all matters relating to the efficient operation of the CSI Management Business System (Pronto) in accordance with departmental policies and procedures.

You will be part of a dynamic team working in a sensitive correctional centre environment. You will be a self-starter who can work as part of a team and working alone. You will be able to plan your workday, meet targets and display excellent communication skills. You will be willing to learn and embrace new technology and corporate information systems.

You will:

• Provide advice and support to CSI Industries Managers and Business Unit staff in undertaking and implementing Pronto processes, Quality Management Systems and other Business Unit practices to ensure organizational and development objectives are achieved

• Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit.
• Monitoring purchasing, internal & external order management within PRONTO, undertaking system health-checks and assisting with the correction of system processing errors.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making.
• Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures.
• Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.
• Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.

Essential Requirements:

• Previous experience with the use of PRONTO is highly desirable in the areas of purchasing, internal & external order management, undertaking system health-checks and assisting with the correction of data processing errors.
• Tertiary qualification in an administrative or business-related field is advantageous or demonstrated working experience in these types of fields

• Current NSW Driver Licence and preparedness to drive a vehicle in the course of performing the role.

Forklift Licence or willingness to obtain if duty requires it.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the Key accountabilities and Focus Capabilities found in the Role Description and an up-to-date résumé (maximum 5 pages).

Applications close 11:59pm, Sunday 31 August 2025

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Marcus Mastrone via email [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please email Kaushik Gounder via [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.