About the role

Join the dynamic team at Bentley's Cabin Park as a casual Administrative Officer. In this pivotal role, you will provide comprehensive administrative duties to ensure the smooth day-to-day operations of our family-owned cabin park located in the heart of Port Augusta West, South Australia.

What you'll be doing

Provide a warm and friendly reception to all customers, whether in person or over the phone

Assist with incoming calls, emails, and correspondence, directing inquiries to the appropriate team members

Assist with the processing of bookings, reservations, and guest check-ins/check-outs

Manage accurate guest invoicing, payment receipts and reporting documents

Undertake general administrative duties such as filing, photocopying, and data entry

Support the management team with projects and tasks as required

What we're looking for

Excellent communication and interpersonal skills, with a friendly and professional manner

Prior experience in administrative support and customer service, ideally within the hospitality industry

Strong organisation and time management skills, with the ability to prioritise and multitask

Proficiency in using Microsoft Office suite (Word, Excel, Outlook), myob and reservation systems

A genuine interest in providing exceptional customer experiences

Occasional 7 day roster - (emergency back-up)

What we offer

At Bentley's Cabin Park, we take pride in creating a supportive and inclusive work environment for all our employees. As a casual Administrative Officer, you will enjoy flexible work arrangements, from 25-38 hours per week, Monday to Friday, and the opportunity to be part of a close-knit team dedicated to delivering memorable experiences for our guests.

About us

Bentley's Cabin Park is a family-owned and operated business, offering over 100 cabins in each location in Port Augusta and Port Pirie in regional South Australia. Since 1995, we have been providing quality accommodation and exceptional service to our loyal customers, many of whom are return guests. Our mission is to offer exceptional customer service and provide a home away from home environment for our guests.

If you're excited to join our team and contribute to the success of Bentley's Cabin Park, we encourage you to apply now!