Administration Manager

Who are EASA?

At EASA, we are passionate about impacting the communities that we work in by supporting individuals and organisations to make positive change. We provide support though evidence-based practice to our organisational customers that hold an Employee Assistance Program (EAP) with EASA. We have over 250 EAP’s and service the Northern Territory's Public and Private Sector. Each year, we provide over 10,000 client sessions and provide over 3,000 hours of support at an organisational level through our CORP Workplace Solutions division.

What is the role?

Leadership of an experienced admin team (5-6)

Monitoring practice efficiency and streamlining processes

Managing high level customer/organisational engagement

Managing IT troubleshooting and IT efficiency

Managing practice HR

Facilitating the Reporting to NT Government

About You:

Previous experience in a Senior Administration/Practice Manager role

Experience in team leadership, problem solving and customer care

Excellent organisational and time management skills

IT proficiency

Excellent communication skills with clients and staff

Proficiency engaging with customers regarding EAP’s

Generalist HR experience

Strong administration skills including use of Microsoft Suite and booking software

What we offer you:

A supportive, respectful and welcoming work environment in the pursuit of excellent client & customer care.

Personal laptop

Salary: $79,000 - $82,000 per annum

Hours: 38hrs FT Mon-Fri

Professional Development Allowance

Professional Development Leave

Wellbeing Allowance

For more information, please contact Leela Chungue via email including your current resume and cover letter to [email protected]. Psychological testing forms part of this recruitment process.