Front of House Manager & Senior Front of House Staff

Start Date: Monday 8th – 20th October

Event: Floriade

We’re seeking motivated, passionate, and experienced Front of House professionals — including a Front of House Manager and Senior Front of House Staff — to lead our service team through a busy and exciting event season. This is a hands-on role in a fast-paced environment, perfect for someone with exceptional organisational skills, reliability, and a strong work ethic. If you have a “can-do” attitude, thrive under pressure, and love delivering exceptional guest experiences, we want to hear from you.

You will be responsible for:

Leading and motivating the FOH team by example

Hiring, inducting, training, and developing service staff

Creating and managing weekly rosters

Coordinating event service to ensure smooth, efficient operations

Providing high-quality barista service and ensuring consistent coffee standards

Building strong relationships with guests, suppliers, and stakeholders

Working closely with the kitchen and management teams to ensure seamless service

Maintaining a high standard of customer service at all times

Upholding Workplace Health & Safety and Responsible Service of Alcohol (RSA) requirements

Overseeing setup, pack-down, and cleanliness of FOH areas

Handling customer feedback and resolving service issues professionally

You will bring:

Proven experience in event planning and execution within a hospitality environment, including large-scale events

Strong knowledge of event and FOH operations

Barista experience with the ability to deliver consistently high-quality coffee under pressure

Excellent guest service orientation with the ability to exceed client expectations

Strong eye for detail and quality assurance

Exceptional organisational and time management skills

Collaborative team player with proven leadership qualities

Flexible, adaptable, and committed to delivering excellence

Current NSW RSA certification (essential)

Own licence and transport preferred

Apply now to join our team and help deliver an unforgettable event!

Front of House Staff

Start Date: Monday 8th – 20th October

Event: Floriade

We’re looking for enthusiastic, reliable, and customer-focused Front of House Staff to join our team for a busy and exciting event – Floriade! If you enjoy working in a fast-paced environment, have great people skills, and can deliver excellent service with a smile, we’d love to hear from you.

You will be responsible for:

Greeting and seating guests

Taking orders and delivering food and beverages promptly

Providing barista service and preparing high-quality coffee

Assisting in bar service (RSA required)

Maintaining a clean and organised work area

Working closely with team members to ensure smooth service flow

Upholding Workplace Health & Safety and NSW Food Safety requirements

Assisting with event setup, service, and pack-down as required

You will bring:

Experience in a hospitality or events environment (preferred but not essential)

Barista experience (highly regarded)

Excellent communication and customer service skills

Ability to work efficiently under pressure

Positive, “can-do” attitude and team spirit

Current NSW RSA certification (essential for service roles)