Family Mentor

• Maximum Term till 30 June 2026

• Full-Time Opportunity

• Based in Carnarvon

About Us

Ngala are WA’s Most Trusted Parenting Professionals, offering non-judgemental support and direction to help WA parents navigate challenges and build the skills needed to give their children the best start in life.

After more than 130 years of working across Western Australia, we remain committed to supporting children, parents, families, and communities. We draw on the latest research and training, combined with community stories and lived experiences, to develop and deliver services that enhance wellbeing and support healthy development, including:

• Free Parenting Line

• Residential Parenting Service

• 24+ Community programs

• Early Learning and Development

Ngala is currently in an exciting period of growth and is undertaking numerous projects to expand our reach and efficacy across the state. We have a clear strategy to achieve our goals, strong financial support and a dedicated team with a great culture.

About the Role

Target 120 is an initiative that aims to work with at risk and recidivist young people and their families to reduce offending behaviour, thereby contributing to a long-term vision of creating safer and more connected communities.

The Family Mentor will work in partnership with the Program Leader and Family Support Worker. The Family Mentor will engage and support young people and their families in their home and/or community to explore and understand the young person’s aspirations to develop Individual Support Plans, assist inachieving individual goals and work towards achieving a supportive home life.

As a Family Mentor, your responsibilities include, but not limited to:

• Build and establish relationships with young people to develop individual goals to be included in Individual Support Plans.

• Provide strong outreach and case management support for young people to promote practical daily routine and stability, develop skills, and link to other services.

• Provide access to diversional and recreational activities for young people, including cultural and activities on country.

• Work collaboratively and effectively with Target 120 team and key community stakeholders to support families.

About You

The successful candidate will be highly organised and have strong communication skills together with the following:

• Relevant qualifications and/or experience working with the target group.

• A knowledge and sensitivity to the barriers that may prevent families and young people at risk from achieving their full potential.

• The capacity to manage a case load and implement individually tailored plans to address barriers.

• Sound organisational skills, including the ability to plan, prioritise and meet deadlines.

• The ability to work with minimal supervision.

• Intermediate/proficient level of IT and Administrative skills.

• Ability to communicate effectively, verbally and written.

• Effective interpersonal and relationship building skills.

• Act with integrity in all organisational activities and maintain confidentiality.

The successful candidate will need to hold a current WA driver's licence, Working with Children Check, and satisfactory National Police Clearance obtained within the last six months.

As part of our commitment to being a Child Safe organisation, successful candidates are required to provide their Immunisation History Statement. While immunisations are highly encouraged, they are not mandatory. This information will help us assess and implement appropriate safety measures for everyone.

Why Join Us

• Salary Packaging benefits to increase take home pay
• Discounted Private Healthcare
• Access to Employee Assistance Program (EAP)
• Ability to purchase additional annual leave of up to 2 weeks
• Refer a Friend Program ($500 for the referrer and $500 for the friend)

If you are an experienced and talented professional looking to create and imprint your personal and professional mark with Ngala, we would love to hear from you.

Enquiries: Please direct any enquiries to Julia Cable, Senior Coordinator Community Programs on [email protected].

To apply: Please submit your CV and cover letter by clicking the 'apply' button and follow the prompts.

Closing Date: Applications are due by 5pm, 31 August 2025, however shortlisting will commence immediately so we encourage you to submit your application promptly.

Our core values at Ngala are Human Connection, Integrity, Fairness and Creativity.

Ngala is an equal opportunity employer and promotes a workplace that actively seeks to include, welcome and value the unique contribution of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse background, people who identify as LGBTIQA+ and people with a disability.

We acknowledge the Traditional Owners of the land where our programs and services operate and pay our respects to Elders past and present in the spirit of reconciliation. We acknowledge the importance of children being raised with connection to culture, community and family.

To find out more about Ngala, visit www.ngala.com.au.