About the role

We currently have an exciting entry level opportunity for a proactive and customer-focused Service Administration Clerk to join our team at John Barnes & Co (QLD) Pty Ltd in Salisbury, Queensland. In this full-time role, you will be responsible for providing efficient and high-quality administrative support to our Locksmith services team.

What you'll be doing

Handling customer inquiries and booking appointments for locksmith services

Maintaining detailed records of all service requests and job detail

Tracking jobs progress

Invoicing customers and following up on payments

Providing general administrative support to the Locksmith services team as needed

What we're looking for

Previous experience in an administrative or customer service role, ideally within the trades or services industry

Strong, clear communication and interpersonal skills, with the ability to provide excellent customer service

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in using standard office software, such as MS Office

A commitment to accuracy and attention to detail

What we offer
At John Barnes & Co (QLD) Pty Ltd, we pride ourselves on creating a positive and supportive work environment. We offer a competitive salary, opportunities for career development, and employee benefits, including incentive schemes.

Permanent full-time opportunity, Monday - Friday - no weekends

About us
John Barnes & Co (QLD) Pty Ltd is a leading provider of locksmith services in the Brisbane area. With over 59 years of experience in the industry, we are known for our high-quality workmanship and commitment to customer satisfaction. Our team of skilled locksmiths work closely with our administration staff to ensure that every job is completed efficiently and to the highest standard.

PLEASE NOTE: We can only consider Australian Citizens / Permanent Residents for this position. Unfortunately, we cannot offer sponsorship nor remote work.

Remuneration offered based on experience.

If you would like to become a member of our friendly team, we will provide ongoing training and support to assist you with possible further career advancement within the company.

So, if you’re looking to start your career in a fun result driven Australian owned company and feel you tick all of these boxes, please click "APPLY" on this link

We would like to take this opportunity to thank all applicants for their efforts in applying. However, only those that meet the criteria will be contacted.