The Commission leads and coordinates national improvements in healthcare safety and quality. It works in partnership with patients, carers, clinicians, the Australian, state and territory health systems, the private sector, managers and healthcare organisations to achieve a safe, high-quality and sustainable health system.

The Measurement of Improvement Program (the Program) is responsible for a range of projects to support the meaningful use of data for quality improvements including projects relating to indicator development, data analytics, clinical quality registries and clinical trials. These projects aim to support the feedback of safety and quality data to multiple levels of the health system including consumers, clinicians, administrators and funders. This work also supports the Commission’s national health information role and commitments under the National Health Reform Act 2011, and the National Health Reform and Information Agreements.

The Project Officer will work with the Program Manager and Senior Project Officers of the program to support the development and implementation of indicators to support quality improvement. This work will involve organising and assisting with public consultation processes, providing secretariat support to program committees, undertaking literature reviews and analysing information, drafting papers across the program areas and providing project support.

The position will contribute to the work of the Indicator Development team within the Measurement for Improvement program with a focus on the development, revision and implementation of safety and quality indicators. The team’s work includes projects focused on patient-reported measurement, incident management, patient safety culture and indicator development for clinical care standards.

Duties of the Project Officer will include, but are not limited to, the following:

Undertake project management activities including input into project planning and documentation; assistance with implementation; monitoring and reporting on progress, identifying problems and proposing possible solutions.

Research, review and analyse data, reports, published material and expert opinion to provide information and advice to support the development of projects and program initiatives.

Collate, edit and draft meeting papers, correspondence, discussion papers, submissions, consultation materials, briefing notes and other written materials associated with the program.

Provide secretariat support for committees and expert groups, including preparation of agenda papers, meeting notes, logistics and other administrative tasks.

Support procurement and financial administration, including obtaining quotes, liaising with vendors, drafting contracts, registering and closing contracts in the Commission’s financial system, processing of invoices, tracking and reconciliation.

Collaborate with other team members and other program teams within the Commission to support the work of the team.

Liaise with national and state authorities, professional organisations, individuals and non-government organisations to progress the program’s work priorities.

Other duties as required which may include projects and providing assistance to the Commission’s corporate functions, such as assistance with reception duties.

The successful candidate will have:

Strong conceptual, analytical and research skills, including demonstrated sound judgement and innovative problem-solving skills.

Demonstrated project management skills and experience.

Demonstrated strong writing skills, including the ability to write high level documents including briefing papers, reviews, submissions and meeting papers.

Demonstrated strong interpersonal skills with an ability to communicate effectively and develop productive working relationships with a range of stakeholders.

An understanding of Australia’s health care system and key safety and quality issues.

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers .

To apply for this position, please complete and submit an application form through https://www.safetyandquality.gov.au/careers and upload:

A CV summarising your relevant experience and qualifications

A two-page cover letter broadly addressing your suitability against both the position description and selection criteria.

PLEASE NOTE: To apply for this role, please apply through the Commission's website, not through SEEK. Only complete applications will be considered. Auto-generated applications will not be considered.

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

Questions about the role can be directed to Vivi Nguyen (02) 7232 5818.

Closing date for applications is 11.59pm Australian Eastern Standard Time (AEST), Tuesday 19 August 2025.