Join Our Team at Forward Health – Junior Client Care Coordinator (Part Time, 2 Days/Week)

Are you looking to kickstart your career in healthcare? Do you love helping people, staying organised, and working in a team environment that genuinely cares? Forward Health is on the lookout for a friendly, motivated, and reliable Junior Client Care Coordinator to join our vibrant team!This is a part-time role (2 days/week), perfect for someone who wants hands-on experience in a supportive clinic setting. You’ll be the smiling face at the front desk, helping our community feel welcomed, cared for, and well looked after.

What you’ll be doing:
As a key part of our Client Care Team, your daily duties will include:

Opening and closing the clinic

Setting up treatment rooms for the day to ensure everything is clean, organised, and ready to go

Managing laundry and maintaining our clinic’s clean, calm environment

Keeping our space tidy and welcoming, including waiting areas and treatment rooms throughout the day

Greeting patients warmly and checking them in

Answering phone calls and assisting with bookings or patient enquiries

Calling patients with referrals to help schedule their appointments

Processing payments and private health claims

Working closely with our practitioners to ensure smooth coordination across the day

Assisting with stocktake and supplies so we never run out of the essentials

Light administrative tasks to help support the team (like scanning, filing, or patient follow-up)

Who you are:

A warm, people-person who loves to make others feel at ease

A reliable team player with great attention to detail

Confident with multitasking and staying organised during busy moments

Willing to learn and grow – previous reception experience is a bonus but not essential!

Comfortable using phones, computers, and learning new systems

Why join Forward Health?

We’re a passionate, values-driven allied health team who genuinely care about our people – both staff and patients. You’ll be supported with training and mentorship, work in a beautiful coastal clinic, and be part of a team that’s down-to-earth, fun, and always happy to help.

Whether you’re a student, a career starter, or someone looking for a meaningful part-time role – we’d love to hear from you.

To apply:

Send your resume and a cover letter introducing yourself through Seek addressed to Sara Carter. Tell us a little about why you're interested and what you love about helping people.

We can’t wait to meet you!