Key responsibilities:

• Deliver client focused services to clients through the application of Victim Assist resources, policies, processes, systems, and technologies.
• Apply operational policy and procedures in the provision of assistance and the administration of the Victims of Crime Assistance Act 2009.
• Communicate effectively and create relationships with a range of stakeholders including other departmental business units, ensuring the effective and efficient delivery of Victim Assist services.
• Contribute to a high performing team, displaying motivation, collaborating with others, and sharing and encouraging innovative ideas.
• Identify ways to continually improve services, though sharing and seeking creative ideas, suggestions, and data to inform the effective delivery of services.
• Responsible for delivering outcomes through self-management with guidance from team leaders.

Applications to remain current for 12 months.

Job Ad Reference: QLD/652766/25

Closing Date: Thursday, 21st August 2025