We are currently seeking applications for a System Support Consultant to join Shared Services SA Business Systems at The Department of Treasury & Finance on an ongoing basis. This position will be located at the Port Adelaide office.

Remuneration: ASO6 - Salary Range ($98,478 - $104,165 p.a.).

About the opportunity:

The Business Systems team within Shared Services SA supports the key applications used to provide corporate and business services to client agencies. It is accountable for providing secure and robust services for these applications and delivering enhanced functionality in conjunction with software vendors.

The System Support Consultant reports to the Senior System Support Consultant and is responsible for undertaking support and maintenance activities for various cloud-based business applications, including the Basware Invoice Management system (Basware), Tungsten TotalAgility scanning and document capture system (Tungsten), Cadency financial reconciliation system (Cadency) and eInvoicing Access Point (Applications).

About you

You will have extensive experience in the provision of support for software-as-a-service business applications, aligned to the ITIL methodology, including configuration management, incident management and release management.

The incumbent will be required to liaise with a range of staff within Shared Services SA and Agencies receiving services.

To be successful you will have:

Extensive experience in undertaking comprehensive testing of Application upgrades, enhancements and fixes.

Experience in the application of data management and application security practices.

Proven ability to analyse complex issues in an independent and logical way leading to the formulation of solutions and improvements.

High level communication skills, including the provision of expert technical advice to a range of stakeholders.

Proven ability to work autonomously and as part of a team whilst effectively managing priorities, to meet critical deadlines.

Track records of providing timely and high-quality customer services and developing collaborative relationships with key business application stakeholders.

About us

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

Shared Services SA is a branch within the Department of Treasury and Finance, which) strives to deliver high-quality financial, payroll and work injury services to our customers. We care about providing timely, accurate and contemporary services, so government agencies can focus on delivering for the South Australian community.”

What we offer

Flexible working options

Salary packaging options

Discounted gym membership

Supportive career development opportunities

Employee Assistance Program for you and your family

Be Well Program

For a confidential discussion about the role please contact:

Name: Barb Northway
Title: Senior System Support Consultant, Business Systems
email: [email protected]

Application Instructions:

To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role. You are also required to provide details of 2 referees and complete a pre-employment declaration. The successful applicant will be required to obtain and maintain a satisfactory SAPOL Clearance or General Employment Probity Check as directed by Shared Services SA.

Shared Services will initiate appropriate background screenings for successful applicants at Shared Services SA's expense. Applicants should not initiate their own screening checks or clearances and doing so will not entitle the applicant to reimbursement from Shared Services SA of costs incurred.

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.