Position Overview

We are seeking a skilled and client-focused Information Management Business Consultant to join our team. This role involves analysing client requirements and designing effective content and records management solutions using OpenText Content Manager. The successful candidate will have strong configuration skills, a working knowledge of Microsoft 365, and experience supporting data migration activities. A sound understanding of records management principles and government frameworks is essential.
Exposure to Microsoft Purview is highly desirable but not essential.

Key Responsibilities

Engage with clients to analyse, document, and validate content management and records management requirements.

Configure and implement solutions using OpenText Content Manager, including classifications, record types, access controls, and workflow.

Support the development and review of business classification schemes, retention schedules, and metadata models.

Assist in planning and executing data migrations, including data analysis, mapping, transformation rules, and validation.

Provide advice on information management within Microsoft 365, including SharePoint Online, Teams, and OneDrive.

Contribute to solution designs that align with information governance and compliance requirements.

Assist Principal Consultants to develop Information Management Strategies, Policies and Processes to complement Content Manager implementations.

Deliver client workshops, training, and user documentation to support project outcomes.

Collaborate with internal teams and client stakeholders to ensure successful solution delivery.

Essential Criteria

Demonstrated experience in analysing and delivering content or records management solutions using OpenText Content Manager (TRIM/HPE RM).

Proven ability to configure OpenText Content Manager to meet compliance and operational needs.

Experience with business analysis techniques such as stakeholder engagement, process mapping, and requirements gathering.

Familiarity with records management standards (e.g. ISO 15489), Australian Government recordkeeping requirements, or similar frameworks.

Practical understanding of Microsoft 365 content services (SharePoint, Teams, OneDrive) from an information management perspective.

Experience supporting data migration projects, including data mapping and following structured migration processes.

Strong communication skills—both written and verbal—with the ability to engage across business and technical stakeholders.

Desirable Criteria

Exposure to Microsoft Purview, particularly in compliance, retention, or information protection contexts.

Experience working with government or regulated sectors.

Experience integrating OpenText Content Manager with Microsoft 365.

Qualifications

Tertiary qualifications, or equivalent experience and qualifications, in Information Management, Business Analysis, IT, or a related field.

OpenText Content Manager certification or equivalent experience highly regarded.

Microsoft certifications (e.g. MS-900, SC-400) desirable but not essential.