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Business Development Operations Manager

Defence Housing Australia
Gungahlin, ACT
A$122,963 p/a
Government & Defence → Government - Federal
Full-time
Hybrid

Posted 1 day ago


About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs.

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members.

To find out more about DHA, please refer to our DHA.gov.au or read our latest Annual Report.

About your team

The Property Group is responsible for meeting DHA’s delivery objectives for high quality housing through programs such as Strategic Provisioning, Leasing and Acquisitions and supported by Marketing and Investor Support teams. The Business Development function sits within the Leasing and Acquisitions Team and is responsible for the sourcing and delivery of new properties to the portfolio via lease or acquisition, via long-term supply agreements supporting the future pipeline of provisioning across the national portfolio of properties.

About the role

In this role, you will provide oversight and leadership and motivating a high performing team while providing clear direction, focusing on staff performance and ensuring that resources are effectively and efficiently managed to achieve business outcomes. You will ensure you coordinate business improvements for strategic business initiatives; project manage the delivery of programs and coordinate and report progress against other dependent programs.

You will monitor and manage team goals to ensure operational and financial performance targets are met, assess workforce planning, asset management, contractual requirements, and performance outcomes for the team. You will lead the team to deliver high quality customer service outcomes to all stakeholders.

Benefits for working at DHA include:

  • 15.4% superannuation
  • Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
  • Work-life balance and flexible working options
  • A positive workplace culture where you can bring your whole self to work
  • Opportunities to broaden your industry knowledge and experience
  • Career progression and opportunities
  • ADF partner employment conditions when posting to a new location

For information on DHA’s Employee Value Proposition, visit our website.

Note: All successful applicants are required to be eligible to complete a Baseline Vetting security clearance for consideration of the Australian Government Security Vetting Agency (AGSVA)

How to apply

Apply now via our online careers site with your current resume and a 500-word one page pitch, addressing the requirements of the role. We recommend you read the Australian Public Service Commission’s Cracking the Code guidance on how to write your response. Additionally, you should consider the expected behaviours described in the Australian Public Service Commission’s Integrated Leadership System at this role’s level.

For further information on the position, please refer to the Candidate Information Pack through the online careers site.

Applications close: 11:55pm AEST Thursday 21 August 2025.

Any questions? Please contact Brendon Jones – Director Leasing Acquisitions

[email protected] / 0421 041 173

Order of Merit

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.

RecruitAbility

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.


About Defence Housing Australia

Gungahlin, ACT, Australia

At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. In doing this, we support the operational, recruitment and retention goals of the Department of Defence.

To meet our Defence housing obligations, we are active in Australian residential housing markets, acquiring and developing land, and constructing and purchasing houses. Source: this is an extract from the company’s own website.

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