Company description:

Legal Aid

Job description:

Manager, Learning and Organisational Development

Clerk Grade 11/12

Permanent, full-time role - 35 hours per week

Clerk Grade base salary between $149,739 and $173,174 plus super and annual leave loading

Sydney Office (Haymarket) with flexible/hybrid work arrangements available

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About the role

Lead a systematic, evidence-based and data-informed approach to aligning our workplace culture, behaviours and performance to our strategy, purpose, vision and values. Ensure our people and leaders are engaged, capable and empowered to deliver their strategic priorities and to serve our clients.

About you

As the Manager of Learning and Organisational Development, you will lead with vision, aligning workplace culture, behaviours, and performance with strategic priorities. Drawing on your expertise in organisational development, strategic planning, and project management, you will design and deliver evidence-based initiatives that empower teams, build leadership capability, and drive measurable outcomes.

In this role, you will thrive in a dynamic environment, lead transformative initiatives, manage multiple strategic projects while navigating complexity with agility and innovation. Your ability to engage stakeholders, foster collaboration, and influence change will be pivotal in shaping an inclusive, high-performing workplace culture.

You bring exceptional communication and facilitation skills, coupled with the capacity to lead multidisciplinary teams with confidence and professionalism. With a commitment to embedding values-driven behaviours and championing continuous improvement, you will not only deliver on strategic goals but also create lasting impact across the organisation.

WHY YOU SHOULD JOIN LEGAL AID NSW!

Benefits of working with us

You will have access to training, development and mentoring opportunities

We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

Find out more about Working at Legal Aid NSW

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you'd like information about what we can do to help you, please contact our team at [email protected]

The essential requirements for this role

You must:

Be willing to do a Criminal Record Check

Hold an Australian or NZ citizenship, Australian Permanent Residency

Relevant qualifications in HR, organisational development or organisational psychology, and/or demonstrated practical experience

Key knowledge and experience:

Tertiary qualifications in Human Resources, Organisational Development, Psychology or a related field, or demonstrated experience in a similar role.

Deep experience developing and implementing organisational development strategies and initiatives with high level facilitation skills

Excellent written and verbal communication skills, including the ability to build and establish effective relationships with senior stakeholders

Demonstrated strategic planning and project management skills and

Experience leading a multidisciplinary team in a complex organisation

How to apply

You MUST submit your application online. If you submit your application late or by email it will NOT be accepted.

Your application must include:

your resume (no more than 5 pages)

cover letter (no more than 2 pages). In your cover letter, please address the following two (2) targeted questions

Targeted Question 1: Describe a recent organisational development initiative you led, that had a significant impact on workplace culture.

Targeted Question 2: Outline your experience in leading multidisciplinary teams and how you unite the team around a common purpose.

Ensure your application is complete, and you have answered all questions before you submit.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

Do you need help to apply?

It's important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact on or email: Talent Acquisition Business Partner Craig Cole [email protected] or 0403 530 620
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
• Applying for a Role
• Working at Legal Aid NSW

Closing Date: Monday, 18 August 2025 at 11.59pm