About the Organisation:
At the Department of Treasury and Finance (DTF), you'll join a high-performing, purpose-driven team helping shape a stronger South Australia. As the State Government's trusted advisor on fiscal, economic and policy matters, our work guides decisions that impact our state's future.

Whether you're contributing to the State Budget, shaping policy, or delivering vital financial and corporate services, you'll make a meaningful impact. We offer diverse career pathways, a supportive team culture, and a strong focus on your growth and development. At DTF, your ideas are heard, your contribution is valued, and your work matters.

Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

We're dedicated to championing the financial well-being of South Australians and passionate about helping members to live their best life in retirement. Our long-term success is largely due to the talent and expertise of our people. We strive to create an environment that is supportive, safe and secure. Our work culture is positive and inclusive, so that our people benefit from a rewarding and enjoyable work experience.

What we offer:
We believe the little extras can make a big difference in supporting your success, some of our great incentives include:

Salary packaging - Boost your take-home pay

Flexible working options - Hybrid working options may be available

Fitness Passport - Access to 75+ gyms & pools

Career pathways - Mentoring & study assistance

Employee Assistance Program - For you and your family

Supportive teams and comprehensive training to support your success

About the role:
As an Insurance and Payments Officer, you'll be a steady and trusted guide for members navigating significant life events. From processing claims to liaising with medical and legal professionals, you'll ensure every detail is handled with care and precision.

In this role, you'll take on tasks such as:

Managing insurance underwriting applications

Processing Death, Total and Permanent Disablement, Terminal Illness & Income Protection payments

Communicating sensitive decisions with empathy and professionalism

Collaborating with internal teams and external stakeholders

Investigating and resolving complex insurance issues

Supporting continuous improvement and compliance initiatives

About you:
You are detail oriented, empathetic, and thrive in a fast paced environment. You bring a mix of analytical thinking, customer service excellence, and a genuine desire to help others. You're not just good with numbers-you're great with people.

We're looking for someone who:

Communicates clearly and compassionately, even in sensitive situations

Interprets legislation and regulatory requirements with confidence

Demonstrates strong analytical skills and attention to detail

Calculates complex benefit payments and taxation accurately

Is proficient in spreadsheets and database applications

Understands insurance claims, underwriting, and superannuation administration

How to apply:
Click APPLY to view the Role Information Statement and special conditions or contact [email protected] for more information.

We value a diverse and inclusive workplace and strongly encourage applications from candidates who are of Aboriginal and Torres Strait Islander descent, candidates with culturally diverse backgrounds, candidates with disability and those from the LGBTIQA+ community.

We are committed to making reasonable adjustments to ensure a safe and healthy working environment. If you require any additional support, please provide us with details through the application process.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.