Peer Practice Lead

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Part-Time, Permanent Position (0.5FTE)
• Classification: SCHADS Level 5 with a salary range of $100,875 - $105,439 per annum pro rata + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Ipswich, QLD

About your new role

The Peer Practice Lead (PPL) is responsible for leading the Intake and Assessment Coordinators (IAC), including Lived Experience (LE) practitioners as part of the Darling Downs West Moreton Medicare Mental Health phone service. The PPL, LEIAC and IAC use a person-centred approach to connect with consumers and explore their support needs across the Initial Assessment Referral Decision Support Tool (IAR-DST). LE practitioners operate as part of a high-quality transdisciplinary team. This transdisciplinary team includes mental health clinicians, including a Clinical Lead.

The PPL will maintain a positive culture, quality coaching, supervision and to motivate high performance alongside their Service Manager and Clinical Lead.

You must have a personal lived or living experience of mental health challenges, distress, injustice, and journey of wellbeing/healing, and ability to apply learnings from this as your primary way of working.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

What you will bring to the role

• It is a requirement of the Peer Practice Lead position that you hold, and provide Neami evidence of, a Mental Health Peer Work qualification, Certificate IV level or above, or complete such a qualification within 2 years of your commencement of employment
• Demonstrated ability to build partnerships with government and non-government health and welfare service providers with use of practical strategies to improve service delivery to consumers
• Demonstrated ability to motivate and empower staff members through guidance, coaching and mentoring
• Proven experience at managing teams within the area of community service delivery or providing supervision
• Demonstrated experience in the provision of mental health intake and supporting consumers with presenting mental health concerns

• Personal lived/living experience of recovery as an individual or as a family, friend or carer. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma
• Willingness to identify or be identified by others as a professional with lived experience of recovery
• Willingness to share and draw on lived experience purposefully in the role to instill confidence and hope in others about the journey of recovery

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Australian working rights

What will Neami offer

• Generous leave entitlements including paid parental leave, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance
• 17.5% Annual Leave Loading

How to apply

The terms and conditions of the role are listed in the attached position description (please select paperclip icon).

To apply for this position, please:

• Click the 'Apply' button where you will need to create a username and password
• Upload your resume and cover letter

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami

If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Diana Calic | Clinical Service Manager | [email protected]

If you have any technical issues when applying for this role, please email [email protected] for assistance.

Applications Close: 15 August 2025

Be Yourself -Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.