Are you ready to make an impact in health policy and research at an International level?

Join a purpose-driven, forward-thinking organisation shaping the future of ambulance services across Australia, New Zealand, and Papua New Guinea.

We’re on the lookout for an experienced and motivated Policy & Research Officer to join the Council of Ambulance Authorities (CAA)—a leading not-for-profit and registered charity that drives collaboration, innovation, and advocacy across the ambulance sector.

Join a respected national peak body with strong sector influence

Enjoy great career development opportunities and professional training

Be part of a supportive and dynamic team culture

Additional paid leave during end-of-year office closure

If you're passionate about meaningful work in health policy, thrive on research and collaboration, and want to contribute to projects that support real-world change—we’d love to hear from you.

This permanent full-time position is based in our Western Adelaide office, ready for immediate start.

Role Overview:

The Policy & Research Officer plays a key role in delivering high-quality research and supporting policy development that informs decision-making across the organisation. Reporting to the Policy & Research Manager and Director - Partnerships & Advocacy, the role ensures that research and policy efforts align with organisational priorities. This position requires strong judgment, proactive stakeholder engagement, and the ability to coordinate working groups and support projects with minimal supervision.

This role also contributes to the organisation’s broader strategic goals by facilitating knowledge sharing, producing data-driven insights, and ensuring research and policy outputs are timely, relevant, and actionable.

Key Responsibilities:

Policy Research & Development:

Undertake research and analysis to support the development of evidence-based policy positions and initiatives.

Prepare internal policy briefings, submissions, background materials, and desktop research as required.

Assist in preparing reports and policy advice aligned to the organisation's strategic direction.

Group Coordination & Facilitation:

Organise and manage working groups, including scheduling meetings, preparing agendas, drafting minutes, and tracking actions through to completion.

Act as a key liaison for Group Chairs to ensure effective communication and coordination.

Research & Environmental Scanning:

Conduct desktop research and maintain an internal summary of key updates and trends in health policy and ambulance-related developments.

Monitor the external policy environment to support responsive and timely positioning.

Data & Performance Analysis:

Coordinate and assist in the collection and analysis of Australasian ambulance datasets and survey instruments.

Support the development and evaluation of key performance indicators (KPIs) in collaboration with internal stakeholders and member services.

Strategic Reporting & Data Presentation:

Develop and present reports, incorporating visual data tools such as graphs and tables, to support internal and external communication.

Assist in the preparation of PowerPoint presentations and formatted materials for executive and member use.

Project Support:

Provide analytical and coordination support for key projects led by the Policy & Research Manager and broader leadership team.

Contribute to the timely delivery of work plans and project outcomes.

Publications & Communications:

Assist in preparing content for corporate publications, including annual reports, sector briefings, and member communications.

Grants & Funding Support:

Provide research and content support for grant applications as required.

Representation:

Support the Director and Manager in representing the organisation on relevant committees and forums, where needed.

Member Engagement Support:

Assist in the preparation and coordination of member roundtables, consultation forums, and engagement activities.

Key Skills & Attributes:

Qualifications & Experience

Bachelor’s degree or equivalent experience in a relevant discipline (e.g., Political Science, Health Policy, Public Administration).

Minimum 2-3 years' relevant experience in a similar role.

Core Capabilities

Strong research, analysis, and policy development skills.

Excellent written communication, including report and policy writing.

Experience with data collection, KPI development, and performance evaluation.

Leadership & Engagement

Demonstrated project coordination and independent decision-making.

Effective stakeholder engagement and relationship-building abilities.

Experience facilitating meetings and group discussions.

Organisational & Technical Skills

Strong organisational, time management, and task prioritisation skills.

Proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Ability to adapt and work effectively in a fast-paced, dynamic environment.

Additional Attributes

Demonstrated understanding of confidentiality, ethical considerations, and integrity in handling sensitive data and stakeholder information.

A commitment to continuous improvement and staying abreast of sector trends, emerging evidence, and best practices.

Familiarity with data analysis and presentation tools (e.g., SurveyMonkey, Power BI, NVivo) is an advantage.

This role is integral to advancing the organisation’s research and policy agenda and supporting informed decision-making across the sector.

If you're ready to make an impact within the health and ambulance sector, we want to hear from you!

Please submit a cover letter and resume.

*Annual Salary $65,000