Join Our Team at With Grace Therapy

Are you ready to make a real impact while working in a values-driven, supportive, and fun environment? At With Grace Therapy, we don’t just provide therapy; we foster connection, compassion, and a commitment to meaningful change. If you’re passionate about mental health and want to work in a vibrant team that celebrates success while staying true to its values, then this could be the opportunity for you!

About Us

With Grace Therapy is a dynamic practice offering a range of services including psychology, dietetics, counselling social work, professional supervision, and training. We work both in person and online, but most of your time will be spent in our beautiful Kedron office -light-filled, accessible, quiet, and complete with secure parking. Our core values compassion, connection, integrity, respect, and purpose drive everything we do.

The Opportunity

This is an exciting opportunity to join With Grace Therapy as a key member of our administrative team. You'll play a vital role in ensuring smooth clinic operations, supporting our clients, and helping to promote access to our services. We’re looking for someone with a passion for providing excellent client care, strong organisational skills, and the ability to contribute positively to our team culture. If you’re eager to grow with a supportive and innovative small business, this role offers the chance to make a meaningful impact in a collaborative environment.

We are hiring for 2 days per week (15 hours) - Wednesday and Thursday and can offer casual or part time arrangements depending on preference.

Your day may look like:

Taking client referrals, entering client information into client management system and manage a central waitlist.

Booking and managing appointment bookings, cancellations, payment processing and follow up

Providing administration support to directors and clinicians

Working closely and collaborating with administrative team members

Assisting with managing reception and providing excellent client support

Providing information to clients and referrers to promote and support access to With Grace Therapy

General housekeeping – such as cleaning, tidying rooms, setting up/closing up for the day, reviewing/refilling stock and shopping duties.

Maintaining confidentiality and privacy in all matters relating to team members, clients and procedures.

Fulfilling other tasks that may be reasonably asked for you to perform.

Being a client focused, values-based team member and working collaboratively with other team members to achieve strong results across all activities

What We’re Looking For:

Experience in a Similar Role: Demonstrated experience in a role similar to the one described, particularly within the allied health or medical industry.

Motivation and Engagement: Demonstrates enthusiasm, motivation, and active engagement in work, contributing positively to team culture and client outcomes.

Organisational and Time Management Skills: Proven ability to manage time effectively, multitask, and prioritise tasks to meet deadlines.

Communication and Interpersonal Skills: Excellent communication skills, both verbal and written, with the ability to build and maintain positive relationships with clients, team members, and stakeholders.

Technical Proficiency: High level of proficiency in using Microsoft Office and social media applications, along with experience in client management and payment processing systems.

Compliance and Screening: Possession of or willingness to obtain the required NDIS Orientation Module, National Worker Screening, Working with Children Check (Blue + Yellow Cards), and National Police Check.

If you are a motivated and compassionate individual who thrives in a collaborative environment, we would love to hear from you! Apply now to join the With Grace Therapy team.