The role

Transdev is offering several General Purpose Hand positions to passionate and outgoing individuals who are interested in joining Transdev Sydney Ferries on a casual basis with a strong potential to progress into permanent positions. If you have a strong focus on customers and a background providing customer service this role may be for you.

Your key duties will involve:

· Working closely with our customers to ensure their care, comfort and safety, including answer their enquires and provide them with updated information about routes and timetables.

· Supervising gangways for boarding and disembarking vessels, ensuring passenger safety

· Participating in the daily operations, navigation (e.g. Lookout) and GPH duties on TDSF vessels

· Conducting safety inspections, providing emergency assistance as required and ensuring the vessels and wharves are kept clean.

An eligibility list will be created from this recruitment process.

What you bring

What will make you a successful candidate in this role is the ability to collaborate well in a team environment with customer service being the key focus of the position.

Apart from being a people-person, you will also have the following qualifications/certificates:

· Be an Australian Citizen or Permanent Resident

· Certificate I in Maritime Operations (GPH near Coastal)

· Certificate of Competency (near coastal) card issued by AMSA (Australian Maritime Safety Authority)/ Integrated Rating Ticket/ Able Seafarer Deck Rating (or equivalent e.g. Record of Service Book) or upon waiting on your card the official “Certificate of Competency Letter” issued from AMSA identifying the following: -

o Name in Full:

o Certificate Number:

o Kind/Grade/Class(es):

o Issue Date:

o Expiry Date:

o Endorsements and Restrictions:

· Demonstrated ability to swim 50 metres or equivalent (Download Water Competency Form)

· Possess a current Provide First Aid Certificate (HLTAID009/010/011)

The successful candidate will need to be available to work full time during the training period which is 2-3 weeks.

You must upload all the above certificates/documents to be considered for this role

About Transdev Sydney Ferries

Transdev Sydney Ferries is the operator of the iconic Sydney Ferries on behalf of the NSW Government employing around 650 staff at any given time and operating over 170,000 services per year throughout Sydney Harbour and its related waterways (e.g Barangaroo, Taronga zoo, Darling Harbour, Manly and Circular Quay)

We are a wholly owned subsidiary of Transdev, a world leader in the operation of passenger transport services. Transdev operates in 19 countries around the world, with over 83,000 employees.

The benefits for you

In addition to working in the iconic Transdev Sydney Ferries business, you will also be part of the broader Transdev global public transport brand. Transdev is a rapidly growing business and offers great career development opportunities.

· Transdev Sydney Ferries is a diverse work force supporting Equity in the workplace, First Nations, LGBTQI+

· Be part of an iconic public transport institution keeping Sydney moving

· Stable employment opportunity with access to personal training and developments

Our values and beliefs

The work we carry out touches the lives of our families, friends and future generations alike. Contributing to our growing, local and global business means you can make your mark, push boundaries and reach your maximum potential.

As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups such as Aboriginal and Torres Strait Islander, LGBTQI+, people with disabilities, religious beliefs, and ethnicity and ages.

We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

Our Recruitment Process

Consistent with our uncompromising attitude to the safety of our employees, client and customers, our recruitment process includes a medical assessment, working with children checks, drug & alcohol testing as well as police, licence and right to work in Australia checks.

By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Love the sound of this and ready to apply? ‘Apply now!’ to be directed to our company website.

Be part of our journey in providing a safe and memorable experience.

Have your certificates ready for upload and complete your application form online and don’t forget to hit Submit once you have uploaded your documents.

For further information - Download our Recruitment Information Pack (available on our Work with Us page on our company website)

Applications close on 24 August 2025