About Us

At Soul Origin, we believe in serving food that makes you feel good—fresh, nutritious, and full of flavor. From our humble beginnings over a decade ago, we've grown to 150+ locally owned stores across Australia, all with one mission: to offer healthier, tastier food and barista-crafted coffee made with love. We're passionate about quality ingredients, great coffee, and supporting the local communities we operate in.

About the Role

We are currently seeking a driven and experienced Retail Manager to lead our energetic team at Soul Origin Carindale (Westfield). As the Store Manager, you'll be responsible for the day-to-day operations, team leadership, and driving performance across sales, service, and store culture. This is a hands-on role for someone who thrives in a fast-paced hospitality or retail environment and is ready to take ownership of a store that lives and breathes fresh food and outstanding coffee.

Key Responsibilities

· Lead, train and motivate a high-performing team to deliver exceptional customer experiences

· Manage stock levels, ordering, and ensure operational efficiency

· Drive store performance and meet/exceed sales, profit, and customer targets

· Implement marketing, promotional and local area marketing initiatives

· Oversee recruitment, on boarding, and ongoing staff development

· Ensure compliance with all Soul Origin procedures, safety, and quality standards

· Manage food quality and food cost to ensure that customers receive excellent product without impacting food cost

· Undertaking budgeting for the establishment

· Prepare rosters, manage budgets, and monitor food and labour costs

· Ensure consistent store presentation and adherence to brand standards

· Build a strong store culture that reflects Soul Origin values and customer focus

What We're Looking For

· Diploma-level qualification in business, hospitality, or a related field (preferred)

· 1–2 years of experience in a retail or hospitality management role

· Experience leading a team in a fast-paced environment

· Strong understanding of sales performance and business operations

· Excellent communication, leadership, and problem-solving skills

· Ability to stay calm under pressure and lead by example

· Passion for fresh food, coffee, and delivering standout service

· A can-do attitude with drive, initiative, and accountability

What We Offer

· A supportive and inclusive team environment

· Ongoing training and development opportunities

· Career progression in a growing national brand

· A chance to be part of a values-led business with a love for fresh food and coffee

· Employee discounts and perks

Employer Questions

Please answer the following as part of your application:

· Which of the following statements best describes your right to work in Australia?

· How many years of experience do you have as a store manager?

· Do you have experience in a sales-driven environment?

· What's the largest team size you've managed?

· How many years' experience do you have in a marketing role?

· How many years' experience do you have in training & development?

· How many years of recruitment experience do you have?

Apply Now

If you're a motivated leader with a passion for food, coffee, and customer service—we want to hear from you!
Submit your application via SEEK or Indeed today.

Note: Soul Origin will never request your bank or credit card details as part of the application process.