Big A** Fans Logistics supervisor will be responsible for overseeing the efficient, safe and effective operations of our logistics and distribution processes. They will also be responsible for the accurate and timely fulfillment of shipments and all aspects of stock management. In addition, they will provide mentoring, leadership and enforce accountability to the warehouse team to ensure high standards are maintained.

Responsibilities:

Ensure backlog is being shipped accurately, with preferred carriers, and by allocated ship dates – during busy season this will require to assist with picking orders due to heavy order volume

Able to operate and manage material handling equipment such as but not limited to, forklifts, reach lifts, pallet jacks, dollies, and roll carts.

Manage relationship with account managers from inbound and outbound carriers, negotiate best rates and implement new carriers if required

Results of cycle counts are recorded; improvements are created and processes enforced Inventory reports are updated and reviewed as required to enable efficient day-to-day operations

Drive and initiate communication with necessary stakeholders for shipping improvements

Counting and receiving goods into the system in a timely manner while reporting and following up variances with appropriate stakeholders

Scan required documentation to finance team once shipments have been received

Receive, inspect, and process returns in a timely manner while initiating communication to stakeholders

Ensure stock is being picked on a FIFO basis

Ability to anticipate and solve problems as team lead with the support of IT and manager

Lead yearly stock takes and manage the processes and the associated timeline

Review SLOB inventory and collaborate with relevant stakeholders to implement initiatives that improve inventory turnover ratio

Required:

Forklift ticket (preferred)

Minimum tertiary education in relevant field

Australian working rights

Experience with reach lifts and pallet jacks

High reach experience (preferred)

3+ years as a supervisor in a warehouse or inventory role

Orderly and systematic

Ability to solve problems

Work ethic and drive

Curious with intention around process improvement

Excellent customer service

Proficient with Salesforce and Microsoft Excel

What We Offer

At Big A** Fans, we believe work should be more than just a job—it should be a place where you can grow, connect, and enjoy the journey.

In addition to a competitive salary, here’s what you can look forward to when you join our team:

A social, inclusive culture: Join a diverse and welcoming workforce where collaboration, respect, and teamwork are at the heart of everything we do.

Engaging events & competitions: Our enthusiastic Social Committee keeps things fun with monthly events, themed competitions, and team activities that bring people together.

Career growth & development: We’re committed to your growth, offering clear career pathways, training, and development opportunities to help you thrive.

Hybrid work flexibility: Enjoy the best of both worlds with the option to work from home a couple of days a week. We come together in the office on Mondays and Friday to kick off, collaborate, and wrap up the week as a team.

Great perks: Enjoy discounts on our products, a great coffee machine and healthy snacks, onsite parking, and work from a brand-new office with a modern fit out designed for comfort and collaboration.

Celebrations that matter: We celebrate the wins - big and small. From festive Christmas parties to team celebrations when we hit our goals, success is always something we share together.